Customer Service Lead

4 days ago


Burnley, Lancashire, United Kingdom Page Personnel Full time

Page Personnel is hiring a Customer Service Lead to join our team. The ideal candidate will have a strong background in customer functions and proven experience in a customer service role.

The estimated salary for this position is £35,000 - £40,000 per annum.

Job Description:

The Customer Service Lead will be responsible for managing customer relationships, ensuring exceptional service, and resolving any issues that may arise. They will also provide training and guidance to junior team members to ensure they are equipped to handle customer inquiries effectively.

Required Skills and Qualifications:

  • A background in customer functions
  • Proven experience in a customer service role
  • Proficiency in using business software and systems

Benefits:

  • Flexible working patterns
  • Pension plans & contribution
  • 25 days holiday + 8 bank holidays
  • Competitive salary
  • Performance bonus
  • Career progression internally
  • A newly improved & situated office
  • A permanent vacancy full-time position


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