Help Desk Operations Support
4 weeks ago
A leading construction services company is seeking a skilled Help Desk Administrator to join their team in the UK.
Based in a modern office with free parking, the ideal candidate will have experience in facilities management, commercial, or gas industries.
Key responsibilities include:
- Responding to client and engineer calls
- Logging jobs onto a bespoke system
- Scheduling and allocating engineers to tasks
- Managing workloads and meeting service level agreements
- Issuing purchase orders to suppliers
- Closing completed jobs
- Maintaining regular communication with clients and building strong relationships.
Robert Walters Operations Limited is a recruitment agency and welcomes applications from all candidates.
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Help Desk Operations Specialist
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Liverpool, Liverpool, United Kingdom Theinvestigogroup Full timeAbout the OpportunityWe are seeking a talented IT Service Desk Manager to join our team and help us deliver exceptional technical support and customer service to our users. As the IT Service Desk Manager, you will be responsible for overseeing the day-to-day operations of our IT Service Desk team and ensuring that we maintain high-quality standards.This...
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Help Desk Professional
1 week ago
Liverpool, Liverpool, United Kingdom Evelyn Partners Full timeDiscover a fulfilling career with Evelyn Partners as a Help Desk Professional.Our company, with over 186 years of experience in wealth management and professional services, offers an award-winning service to our clients. We are driven by core values of Personal, Partnership, and Performance, which enable us to provide exceptional advice and expertise.We are...
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IT Help Desk Analyst
3 days ago
Liverpool, Liverpool, United Kingdom Evelyn Partners Full timeJob Title: IT Help Desk AnalystEvelyn Partners, a leading integrated wealth management and professional services group, is seeking a skilled IT Help Desk Analyst to join their team. This role offers an exciting opportunity to provide exceptional technical support and customer service to the company's staff.About Us:We are a dynamic and forward-thinking...
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Service Desk Support Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Evelyn Partners Full timeAbout the RoleEvelyn Partners is seeking a skilled Service Desk Support Specialist to provide first-line technical support to our staff. As a key member of our IT team, you will be responsible for answering phone calls, logging incidents and requests, and responding to queries via email or self-service.Key ResponsibilitiesProvide exceptional customer service...
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Help Desk Engineer
6 days ago
Liverpool, Liverpool, United Kingdom AWD Recruitment Full timeAs a Technical Support Engineer at AWD Recruitment, you will play a critical role in ensuring the smooth operation of our ICT services. We are seeking a highly skilled professional with expertise in troubleshooting, hardware, software, networks, operating systems, and general IT infrastructure.Key responsibilities include:Providing 1st line support on issues...
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Service Desk Support Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom ARO Full timeJob Title: Service Desk Support SpecialistLocation: RemoteSalary: £22,000 - £25,000Contract type: PermanentAbout the roleWe are seeking a highly skilled Service Desk Support Specialist to join our IT Operations Centre team. As a Service Desk Support Specialist, you will be responsible for providing 1st line support to our customers, monitoring and...
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Service Desk Analyst
1 week ago
Liverpool, Liverpool, United Kingdom Agility Resoucing Full timeService Desk Analyst RoleAgility Resourcing is seeking a skilled Service Desk Analyst to join their team. As a Service Desk Analyst, you will provide support to users of all IT Business Services, assist in the deployment and management of the IT Business Services, and help to provide a high level of user confidence at all times.Key Responsibilities-...
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IT Service Desk Director
5 days ago
Liverpool, Liverpool, United Kingdom The Investigo Group Full timeAbout the Role:We are seeking a highly skilled IT Service Desk Manager to lead our team in delivering exceptional technical support and customer service. As the IT Service Desk Manager, you will be responsible for overseeing the day-to-day operations of the team, ensuring high-quality technical support and customer service to our users.Key...
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IT Service Desk Manager
1 week ago
Liverpool, Liverpool, United Kingdom The Investigo Group Full timeAbout The RoleThe IT Service Desk Manager will oversee the day-to-day operations of the IT Service Desk team, ensuring high-quality technical support and customer service to users. This role is critical for managing our ITIL ITSM Core management practices, including Incident Management, Problem Management, Change Enablement, Service Level Management, and...
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Service Desk Support Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom The Investigo Group Full timeAbout UsThe Investigo Group is a dynamic coalition of tech firms specializing in cutting-edge solutions. Our ecosystem consists of IIS, providing secure internet access, Vestigo Consulting for training and consultancy, and Collaboraite for data and AI capability.We strive for diversity, equity, and inclusion, creating a workplace where everyone feels welcome...
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Technical Service Desk Manager
5 days ago
Liverpool, Liverpool, United Kingdom J. & J. Denholm Limited (The Denholm Group) Full timeService Desk Lead at J. & J. Denholm Limited (The Denholm Group)We are seeking a highly skilled Technical Service Desk Manager to oversee the daily operations of our IT service desk, manage support staff, and ensure timely resolution of technical issues. With a turnover of c.£400 million and over 1700 employees across four divisions, this is a fantastic...
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Front Desk Administrator
3 days ago
Liverpool, Liverpool, United Kingdom The Blundellsands Surgery Full timeJob OverviewThe Blundellsands Surgery is seeking a highly skilled and organized Front Desk Administrator to join their team. As a key member of the reception team, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of the practice.
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IT Service Desk Engineer
5 days ago
Liverpool, Liverpool, United Kingdom Theinvestigogroup Full timeAbout the OpportunityThe Investigo Group is looking for an experienced IT Service Desk Engineer to join its team. This role offers a challenging and rewarding opportunity to provide exceptional technical support and customer service to our clients.Responsibilities:Provide first-line technical support to users, troubleshooting and resolving issues via phone,...
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IT Help Desk Professional
7 days ago
Liverpool, Liverpool, United Kingdom Launch Resources Limited Full timeWe are looking for a Technical Service Technician to join our team at Launch Resources Limited. As a key support role, you will be responsible for delivering high-quality technical support to our customers. With a focus on continuous learning and improvement, you will work closely with clients to resolve desktop and network-related issues in a prompt and...
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Digital Service Desk Team Leader Professional
3 weeks ago
Liverpool, Liverpool, United Kingdom AHK Full time**About the Opportunity**Alfred H Knight is seeking a Service Desk Team Leader to join our IT team based at our Head Quarters in Merseyside. As the Service Desk Team Leader, you will oversee a team of five, managing the daily operations of the Service Desk.**Key Responsibilities**Manage the Service Desk team to deliver high-quality support to our...
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IT Service Desk Manager
1 week ago
Liverpool, Liverpool, United Kingdom The Investigo Group Full timeAt The Investigo Group, we are seeking a seasoned IT professional to fill the role of IT Service Desk Manager. This is an exceptional opportunity for an experienced leader to oversee the day-to-day operations of our IT Service Desk team and drive technical excellence throughout the organization.About the RoleThis challenging position requires a highly...
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Service Desk Analyst
4 days ago
Liverpool, Liverpool, United Kingdom YODEL Full timeKey ResponsibilitiesAs a Service Desk Analyst, you will be responsible for prompt and precise troubleshooting and management of tickets in line with the Incident Management process; including requests, in-house software, hardware, operating system & applications controlling communication to the user(s).
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IT Support Manager for Team Operations
5 days ago
Liverpool, Liverpool, United Kingdom AHK Full timeJob Description:We are seeking an experienced IT Support Manager to lead our Service Desk Team at AHK.About the Role:Lead a team of five Service Desk technicians, providing guidance and support to resolve technical issues.Manage daily operations, ensuring efficient ticket resolution and excellent customer service.Develop team skills and knowledge, fostering...
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Secondary Desk Lead
5 days ago
Liverpool, Liverpool, United Kingdom Milk Education Full timeSenior Education Consultant – Secondary DeskJob Summary: We are looking for a highly motivated and experienced Senior Consultant to join our Secondary Desk team at Milk Education. As a Senior Consultant, you will be responsible for managing the entire recruitment cycle, including client relationship management, candidate sourcing, full-cycle recruitment,...
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Front Desk Administrative Assistant
2 days ago
Liverpool, Liverpool, United Kingdom Bigham Road Medical Centre Full timeWe are seeking an organized and efficient individual to join our team as a Front Desk Administrative Assistant at Bigham Road Medical Centre.In this role, you will provide administrative support to our medical staff, including managing front desk operations, coordinating appointments, and maintaining accurate records.Your responsibilities will also...