Operations Manager

4 days ago


Lancaster, Lancashire, United Kingdom Reed Full time

Job Summary:

We are seeking a highly motivated and experienced Operations Manager to join our team at Reed. As an Operations Manager, you will be responsible for leading and managing the day-to-day operations of our busy department.

Key Responsibilities:

  • Lead and Direct: Manage the day-to-day operations of the department, ensuring the highest possible standards are met at all times.
  • Liaise and Communicate: Liaise with the public, colleagues, and external organizations regarding service provision and complaints.
  • Innovate and Improve: Innovate to improve service delivery and ensure financial sustainability.
  • Manage and Coordinate: Manage and coordinate the activities of delivery teams for effective resource use.
  • Supervise and Develop: Supervise employees, including performance management, recruitment, and disciplinaries.
  • Utilize Technology: Utilize sensor technology data and ensure staff efficiency in its use.
  • Advocate and Develop: Advocate for outstanding customer service and develop robust performance management systems.
  • Contribute and Liaise: Contribute to various strategies and liaise with external organizations where applicable.
  • Ensure Compliance: Ensure health and safety compliance and adherence to policies.
  • Oversee Financial Operations: Oversee financial operations with integrity and due diligence.

Requirements:

  • Leadership and Management: Leadership/management qualification or relevant practical experience.
  • Operational Management: Operational management experience with fleet and plant vehicles.
  • Financial Control: Financial control knowledge, including budget management and value for money.
  • People Management: People management experience with a strong focus on leadership.
  • Technology Proficiency: Proficiency in technology use for daily operations.
  • Risk Assessment: Experience in writing and revising Risk Assessments, COSHH, and IOSH.
  • Effective Communication: Effective communication skills and the ability to work under pressure.
  • Driving License: A current full driving license is essential.

Benefits:

  • Competitive Salary: Competitive salary circa £38,000 - £42,000 per annum.
  • Annual Leave: 27 days annual leave + bank holidays increasing to 32 days after 5 years service.
  • Pension Scheme: Pension scheme.
  • Employee Assistance: Employee assistance programme.
  • Discounts: Home and electronics discount scheme, discounted gym membership, opportunity to purchase additional leave, discounts on days out and on activities and retail.
  • Dynamic Team Environment: Work within a supportive and dynamic team environment.
  • Professional Development: Professional development opportunities.


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