Bar Staff
5 days ago
About Us
Pub & Grill is a leading hospitality company that combines the warmth of a traditional pub with the quality and style of a restaurant. We're passionate about delivering exceptional customer experiences and creating unforgettable moments for our guests.
Job Summary
We're seeking a skilled and enthusiastic Bar & Waiting Staff member to join our team. As a key member of our front-of-house team, you'll be responsible for providing outstanding customer service, ensuring a warm and welcoming atmosphere, and contributing to the overall success of our business.
Key Responsibilities
- Customer Service
- Provide exceptional customer service, ensuring every guest feels valued and cared for.
- Respond to customer inquiries and resolve any issues promptly and professionally.
- Food and Beverage Service
- Prepare and serve food and beverages to the highest standards, ensuring accuracy and attention to detail.
- Upsell and recommend menu items to enhance the customer experience.
- Teamwork and Communication
- Collaborate with colleagues to ensure seamless service delivery and maintain a positive team environment.
- Communicate effectively with colleagues, management, and customers to ensure a smooth and efficient service.
- Adaptability and Flexibility
- Be flexible and adaptable in a fast-paced environment, responding to changing circumstances and priorities.
- Contribute to the overall success of the business by being proactive and taking initiative when needed.
Requirements
- Customer Service Skills
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Food and Beverage Knowledge
- Familiarity with food and beverage preparation and service standards.
- Knowledge of menu items, ingredients, and allergens.
- Adaptability and Flexibility
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Flexibility to work varied shifts, including evenings and weekends.
What We Offer
- Competitive Salary and Benefits
- A competitive salary and benefits package, including pension contributions.
- Training and Development
- Opportunities for training and development to enhance your skills and career progression.
- Discounts and Perks
- Discounts on food and beverages, as well as other perks and benefits.
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