Team Leader
4 days ago
About the Role
We are seeking a highly skilled and experienced Team Leader to join our team at Greene King. As a Team Leader, you will play a key role in ensuring the smooth operation of our pub and grill, providing exceptional customer service, and leading a team of staff to deliver outstanding results.
Key Responsibilities
- Provide customers with a memorable and enjoyable experience, ensuring their needs are met and exceeded.
- Deputise for the management team and resolve any issues that arise in their absence, demonstrating strong problem-solving skills and a proactive approach.
- Help organise and coordinate the team during a busy shift, ensuring seamless communication and effective time management.
- Maintain a safe, legal, and clean bar environment, addressing any issues promptly and efficiently.
Requirements
- A keen eye for detail, ensuring every aspect of the service is executed to perfection.
- Be a role model for the team, demonstrating exceptional customer service skills and a warm welcome to every customer.
- Ability to think on your feet, adapting to changing situations and priorities with ease.
- A positive and can-do attitude, with a strong focus on teamwork and collaboration.
What We Offer
- A competitive salary and pension contribution.
- The opportunity to further your career across our well-known brands, with training and development at every level.
- Discounts on food and drink for you and your loved ones, as well as access to our employee assistance program.
- Wage Stream and retail discounts, providing flexibility and convenience.
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