IT Support Analyst
7 days ago
Are you a technology enthusiast with a passion for delivering exceptional customer service? McKinlay Law is seeking an ambitious IT Support Analyst to join our growing team.
About the RoleThis office-based position requires a highly motivated individual with experience in a similar role in an international law firm. The successful candidate will be responsible for providing technical support to attorneys, paralegals, and staff for hardware, software, and network-related issues.
We are looking for someone who can bring a high level of customer service and maintain a working knowledge of products and/or services. The ideal candidate will have experience leveraging the IT knowledgebase or performing research using external resources to troubleshoot and resolve technical issues.
The successful candidate will also be responsible for reporting problems with procedures and making suggestions for improvements. Additionally, they will assist with IT Projects in other areas of the IT Department as needed.
About McKinlay LawMcKinlay Law is a reputable law firm that values its employees and provides an exceptional work environment. We offer a competitive salary package, including a salary of $70,000-$90,000 per annum, depending on experience, and excellent benefits.
Our benefits include assistance with early morning travel if necessary. We are committed to supporting our employees' career development and provide opportunities for growth and professional advancement.
Requirements- Experience in a similar role in an international law firm
- Strong technical skills and knowledge of hardware, software, and network-related issues
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
At McKinlay Law, we value our employees and offer a range of benefits, including:
- A competitive salary package
- Excellent benefits, including assistance with early morning travel
- Opportunities for career development and professional advancement
- A supportive and collaborative work environment
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