Business Systems Analyst
3 weeks ago
Job Description:
We are currently in the process of transitioning to a new ERP system within the Shared Information Services department. As a Business Analyst, you will play a pivotal role in supporting this programme by gathering and documenting requirements and assisting with UAT.
Key Responsibilities:
* Work closely with Subject Matter Experts to elicit and define business, financial, and operational requirements for both project work and 'business as usual' tasks.
* Conduct interviews or gather user requirements via meetings, questionnaires or site visits and model the output using workflows, storyboards, use cases, scenarios, and other methods within a detailed specification.
* Create new process flows for operational procedures, e.g. on-boarding new staff, managing staff moves, provision of user support.
* Carry out testing (unit, system, regression) and co-ordinate UAT. This will involve writing detailed use cases, scenarios and test cases.
* Participate in or contribute to user support via our global service desk as and when required.
Candidate Specification:
* A skilled and experienced Business Analyst with a minimum of 3 year's solid BA experience is required.
* A high level of written English is necessary.
Formal Education & Certification:
* University degree or diploma in the field of Business Analysis, Computer Science, Information Systems, Software Engineering, Business Administration or 3 years' equivalent work experience.
* BCS Diploma in Business Analysis or equivalent - desirable
Knowledge and Experience:
* Experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development.
* Full software development lifecycle experience.
* Experience writing and executing test cases.
Desirable Knowledge and Experience:
* Technical ability, e.g. ability to write SQL
Personal Attributes:
* Able to communicate effectively with non-technical staff and with technical members of interdisciplinary teams.
* Excellent listening, interpersonal, written, oral and presentation communication skills
Language: en
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