Call Centre Training Officer

Job OverviewSodexo is seeking an experienced Customer Service Scheduler to join our team at Command Centre Salford.This role requires a proactive individual who can build relationships with key stakeholders, manage work orders efficiently, and ensure exceptional customer service.The ideal candidate will have a minimum of 2 years' experience in customer...

Job Title: Continuous Improvement Training OfficerAbout the Role:To provide performance improvement coaching and training within a call centre or financial services environment.Work with an established call centre that offers specialized and compassionate engagement services to clients.Key Responsibilities:Promote continuous improvement and quality assurance...

Key ResponsibilitiesConduct live listening, side by side and autonomous call review and coaching sessions with colleagues of all abilities to ensure compliance with government legislation and guidelines laid down by regulatory bodies.Analyse data to identify trends and create effective solutions, ensuring accuracy and compliance with client and regulatory...

About AWD online: Established in [location], AWD online provides exceptional customer engagement services through our dedicated team of professionals.SALARY: £30,000 - £32,000 per annum + Generous Benefits (including health insurance and pension scheme)The Role: We require a Quality Assurance and Training Manager to lead our performance improvement...

About AWD online: Our mission at AWD online is to provide exceptional customer engagement services through our highly trained and motivated team.SALARY: £30,000 - £32,000 per annum + Generous Benefits (including flexible working hours and annual leave entitlement)Job Description: We are seeking a Training and Development Officer to join our team and...

About the RoleWe are looking for a skilled Compassionate Engagement Training Officer to join our team at AWD online. This full-time permanent role offers the opportunity to work as part of a dynamic team to enhance call quality and develop skills in a data-rich environment.The successful candidate will have previous experience of behavioural and performance...

Role OverviewWe are seeking an experienced Data Centre Facilities Specialist to join our team in the UK.Job DescriptionPerform daily site checks on critical facilities and equipment to ensure optimal performance.Identify and escalate faults, document and report work completed to maintain compliance with company procedures.Carry out general maintenance tasks,...

About the Role: We are seeking an experienced Continuous Improvement and Quality Trainer to join our team at AWD online. As a key member of our training department, you will play a vital role in delivering high-quality training programs that enhance the skills and knowledge of our call centre staff.Salary: £31,500 per annum + Generous Benefits.Job...

We're Looking for a Performance Improvement Specialist:At AWD online, we pride ourselves on providing exceptional customer service, and we're seeking a skilled Performance Improvement Specialist to help us achieve this goal. If you have a passion for delivering results-driven training programs and a proven track record of success in a call centre or...

About AWD online: AWD online is a well-established call centre that has built its reputation by providing specialised, compassionate engagement services to clients.SALARY: £30,000 - £32,000 per annum + Generous BenefitsAbout the Role: We are seeking a highly skilled Performance Improvement Specialist who has experience in performance improvement coaching...

We are seeking an enthusiastic and customer-focused individual to fill the exciting opportunity of Sports Centre Receptionist at The University of Salford. This role involves the day-to-day running of the front desk, providing a professional, safe, and enjoyable customer experience within our Sports Centre.The successful candidate will be responsible for...

Job Overview:We are seeking a highly skilled Continuous Improvement Training Officer to join our team at AWD online. As a key member of our staff, you will be responsible for promoting performance improvement and quality assurance practices across the organization.About You:You have a bachelor's degree in a related field, such as education or organizational...

About the OpportunityWe are seeking a talented Training and Development Assistant to join our Learning and Development team at Marlowe Fire & Security in Salford Quays.The successful candidate will support the delivery of training programs, develop training materials, and coordinate internal and external training events.This is a full-time, office-based...

Job OverviewWe are seeking a highly skilled Strategic Performance Improvement Specialist to join our team at AWD online. This exciting new role offers the opportunity to work with a dynamic team to enhance call quality and develop skills in a data-rich environment.The successful candidate will have previous experience of behavioural and performance...

Care Home Training RolePursuing a salary of £38,000 - £42,000 per annum, dependent on experience.£35K Basic Salary, £5K Car Allowance, Contributory Pension and Healthcare Scheme, internal Benefits 25x days Annual Leave plus 8x Bank Holidays.This role covers Manchester, Cheshire, Bolton, Salford, Greater Manchester, Warrington, Rochdale, or Sheffield.Job...

Care Home Training PositionPaying up to £40,000 based on £35,000 salary and £5,000 car + benefits.£35K Basic Salary, £5K Car Allowance, Contributory Pension and Healthcare Scheme, internal Benefits 25x days Annual Leave plus 8x Bank Holidays.This training role covers the regions of Manchester, Cheshire, Bolton, Salford, Greater Manchester, Warrington,...

At beBee Professionals, we are seeking a highly skilled and efficient Administrator to join our team in Salford, United Kingdom. This role is crucial for ensuring the smooth operation of our day-to-day activities and effective communication within the company.Key Responsibilities:Manage incoming correspondence and maintain office supplies and equipment...

We are looking for a skilled Clinical Administration Officer to join our team at the Northern Care Alliance NHS Foundation Trust. As a Clinical Administration Officer, you will be responsible for providing administrative support to the Dermatology Service at Salford Royal Hospital/Turnpike House in Salford.Key Responsibilities:The successful candidate will...

Role OverviewWe are seeking a highly organized and detail-focused Medical Office Coordinator to join our Radiology department. This role is ideal for individuals who thrive in fast-paced environments and have excellent communication skills. About the RoleAs a Medical Office Coordinator, you will be responsible for coordinating patient care and ensuring...

We are seeking an experienced Front Office Operations Manager to join our team at the Copthorne Hotel Manchester. Located on the picturesque Salford Quays waterfront, our hotel offers modern guest rooms and a range of amenities.The successful candidate will have previous experience as a Shift Leader/Supervisor/Manager in a hotel Front Office environment and...