Continuous Improvement and Quality Trainer

3 days ago


Salford, Salford, United Kingdom AWD online Full time

About the Role: We are seeking an experienced Continuous Improvement and Quality Trainer to join our team at AWD online. As a key member of our training department, you will play a vital role in delivering high-quality training programs that enhance the skills and knowledge of our call centre staff.

Salary: £31,500 per annum + Generous Benefits.

Job Description:

  • Deliver performance improvement coaching and training to call centre staff.
  • Develop and implement training programs that align with business objectives.
  • Conduct regular evaluations to assess the effectiveness of training programs.

Requirements:

  • 3+ years of experience in performance improvement coaching and training within a call centre or financial services environment.
  • Proven track record of delivering results-driven training programs.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with a talented and dedicated team.


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