Fraud Risk Reduction Expert

15 hours ago


Salford, Salford, United Kingdom First Central Services Full time

Insurance Claims Fraud Trainer

We are looking for an experienced Insurance Claims Fraud Trainer to join our Technical Fraud team. As a Fraud Trainer, you will be responsible for delivering coaching sessions, auditing investigations, and developing training materials to support the development of our Claims Fraud Investigators.

The successful candidate will have a strong background in motor claims fraud and insurance policies related to fraud detection and prevention. They will also possess excellent knowledge of processes and tactics used to investigate and manage insurance fraud, as well as relevant fraud-related legislation.

The role involves working closely with our Claims Fraud Investigators, providing technical support and guidance to help them progress in their careers.

Key Responsibilities:

  • Deliver coaching sessions to Claims Fraud Investigators.
  • Audit investigations to ensure high standards are met.
  • Develop and deliver training materials.
  • Host coaching sessions and provide feedback.
  • Support the development of Fraud Investigators.
  • Ensure compliance with Company Policies and Values.
  • Support the continuous improvement of Claims Fraud strategies and processes.
  • Meet agreed fraud KPIs and targets.

Requirements:

  • Experience in training and mentoring others.
  • Strong background in motor claims fraud.
  • Excellent knowledge of insurance policies and fraud detection/prevention.
  • Computer literate (Word, Excel, PowerPoint, internet).
  • Passionate about reducing business exposure to fraud risk.
  • Flexible approach and positive attitude.

Location: UK (Haywards Heath or Manchester)

Salary: £38,750 per annum, dependent on experience

This role offers a 5-hour working week, Monday to Friday, with flexible hybrid working available.



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