Help Desk Support Specialist

3 hours ago


East Calder, United Kingdom Office Angels Full time

Job Title: Help Desk Support Specialist

Salary: £13 per hour

We are seeking a highly organised and professional individual for a Help Desk Support role within a Construction company based in Livingston. This is an exciting opportunity for someone looking to contribute to a dynamic team in a high-volume environment.

Key Responsibilities:

  • Manage a high volume of inbound calls, addressing customer inquiries and providing solutions
  • Handle administrative tasks, ensuring accurate documentation and data entry
  • Provide support to the wider team and assist with other duties as required
  • Maintain excellent communication with clients and team members

Ideal Candidate:

  • Previous experience in a help desk or customer service role is preferred
  • Strong communication and organisational skills
  • Ability to handle high volumes of calls and administrative work effectively
  • Excellent attention to detail and problem-solving skills

About Us:

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are committed to finding you the perfect role that suits your skills and qualifications.

Benefits:

  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
  • Access to discount vouchers with many high street brands
  • Eyecare vouchers and money towards glasses should you require them for VDU purposes
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
  • Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues

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