Service Delivery Excellence Manager

2 weeks ago


Manchester, United Kingdom EXANTE Full time
Key Responsibilities
  • Team Management and Leadership: Supervise and lead the Client Service team, fostering a positive work environment that promotes collaboration, open communication, and professional growth.
  • Operational Excellence: Streamline and optimize daily operations to enhance efficiency and productivity within the Client Service team.
  • Quality Assurance: Establish and maintain high service delivery standards by implementing rigorous quality control processes.
  • Strategic Initiatives: Leads and manages various strategic initiatives aimed at enhancing client satisfaction and retention.


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