Service Excellence Manager

Digital Transformation Opportunities:In recent years, we have brought our IT in-house, introduced elements such as automation and self-service to our digital services, and accelerated the adoption of public cloud.We want to build on this success with the help of an experienced IT Service Excellence Manager.This role will involve driving analysis and...

Job Title:Legionella Risk Specialist and Water Services ManagerAbout the Role:We are seeking a highly motivated and experienced Legionella Risk Assessor and Water Management Specialist to join our dynamic team at Genex Global Environmental Excellence.Key Responsibilities:Oversee the effective management and implementation of water management and energy...

About the RoleCareer Opportunities are available at Carlisle Support Service for a Head of Business Excellence and Learning. This position offers an excellent chance to work with one of the UK's leading support services providers, delivering events, security cleaning, and retail facilities support services to renowned sites and critical infrastructure.The...

Key ResponsibilitiesTeam Management and Leadership: Supervise and lead the Client Service team, fostering a positive work environment that promotes collaboration, open communication, and professional growth.Operational Excellence: Streamline and optimize daily operations to enhance efficiency and productivity within the Client Service team.Quality Assurance:...

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support...

We are looking for a highly skilled IT Service Delivery Manager to join our team at Talentbank Technology Partners. As a key member of our service delivery team, you will be responsible for ensuring that all services are delivered to the highest standard, managing client relationships, and identifying opportunities for efficiency and cost...

Job Overview:We are seeking a highly motivated Telecommunications Account Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with existing customers, identifying new business opportunities, and delivering exceptional customer service.Key Responsibilities:• Developing and...

Excellence in Service TransitionThis challenging role requires a highly skilled individual to manage and improve services for our customers. As a Service Delivery Manager, you will be responsible for developing, operating, and continually improving services for our customers.Key Accountabilities:Developing, operating, and continually improving services for...

The Service Excellence Director role at The Portfolio Group offers a unique chance to shape the future of our client's business, an award-winning HR Software provider. As a key member of our team, you will be responsible for driving excellence in customer service, leading a high-performing team, and developing strategies to improve service delivery and...

Role OverviewWe are seeking an experienced Director of Service Excellence to lead our customer support operations and drive exceptional service delivery. This role offers a competitive salary of £60,000 - £80,000 per annum, depending on experience.As Director of Service Excellence, you will be responsible for delivering a best-in-class service model that...

About the RoleWe are excited to announce an opportunity for a highly skilled Service Excellence Leader to join our team at Elicit Brewing Co. As a key member of our management team, you will be responsible for driving service excellence, fostering a positive work environment, and delivering exceptional guest experiences.**Key Responsibilities**Lead and...

About the RoleWe are seeking a Senior Finance Manager to join our team on a 12-month fixed-term contract. As a key member of the Finance team, you will be responsible for managing functions such as IT and HR. The role requires strong analytical and problem-solving skills, with the ability to prioritize workload and work to challenging deadlines.As a senior...

Accommodation Services Manager OpportunityWe are seeking an experienced Accommodation Services Manager to lead our team in Manchester, supporting vulnerable asylum seekers. In this role, you will ensure a high standard of accommodation, compliance with the Asylum Accommodation and Support Services Contract (AASC), and prioritize the safety and well-being of...

Network Plus Services: A Safe and Efficient Future\We are seeking an experienced professional to fill the role of Service Delivery Manager, responsible for overseeing the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit.\The primary objective is to manage activities with zero escapes, which...

Flexi General Manager - Manchester Area At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.   Bringing it to the role:  Our Restaurant General Managers (RGM) bring a wealth of experience from...

Job SummaryAs a Service Excellence Ambassador, you will be instrumental in enhancing our customers' experience by providing timely and professional support through various communication channels. This role offers a unique opportunity for growth and development within our organization.Key responsibilities include taking inbound calls, responding to emails,...

NICE – The National Institute for Health and Care Excellence is a world-leading healthcare organisation committed to improving health and wellbeing. We are passionate about our work, striving for excellence in everything we do.We are seeking an experienced Administrative Coordinator to join our Methods and Economics Team (MET). As a key member of the team,...

About the RoleWe are seeking a motivated and experienced Operational Excellence Manager to support our Newcastle store and help drive operational excellence.The successful candidate will have proven experience in management or supervisory roles within QSR, Fast Casual, or Retail industries and be able to excel in a fast-paced, customer-focused...

Service Design DirectorEstimated Salary:£83,957 per annum (dependent on experience).DWP Digital is seeking a senior service designer to take on the role of Service Design Director. This position offers an exciting opportunity to drive innovation and excellence in digital service design and delivery.About the RoleWe are looking for a highly experienced...

We are In-Manager Recruitment, and we are seeking a skilled Restaurant General Manager to join our team in the Manchester area.The successful candidate will have a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. They will possess leadership skills that prioritise empowering their teams, fostering a...