Service Excellence Director
2 days ago
The Service Excellence Director role at The Portfolio Group offers a unique chance to shape the future of our client's business, an award-winning HR Software provider. As a key member of our team, you will be responsible for driving excellence in customer service, leading a high-performing team, and developing strategies to improve service delivery and client engagement.
About the Team- We are a talented team of professionals, passionate about delivering exceptional customer service and driving business growth.
- Our team is dedicated to helping our clients succeed, and we are committed to providing a world-class service experience.
- We believe in collaboration, innovation, and continuous improvement, and we are always looking for ways to enhance our services and exceed our clients' expectations.
- A strong background in management, customer service, and team leadership.
- Excellent communication and organisational skills, with the ability to prioritise tasks under pressure.
- Experience in analysing data, identifying trends, and developing recommendations to improve business performance.
- A proven track record of delivering excellent customer service and driving business growth.
The successful candidate will have a salary of £65,000 - £80,000 per annum, depending on experience. If you are a motivated and results-driven individual with a passion for customer service and business growth, we encourage you to apply for this exciting opportunity
-
Director of Service Excellence
2 days ago
Manchester, United Kingdom CV-Library Full timeRole OverviewWe are seeking an experienced Director of Service Excellence to lead our customer support operations and drive exceptional service delivery. This role offers a competitive salary of £60,000 - £80,000 per annum, depending on experience.As Director of Service Excellence, you will be responsible for delivering a best-in-class service model that...
-
Director Audit Services
1 week ago
Manchester, United Kingdom Director File Full timeAs a Top 14 firm of chartered accountants, tax and business advisers, we work in partnership with clients ranging from entrepreneurs and individuals to multi-national corporations. Leveraging our national network of offices, we offer a comprehensive range of financial and business strategy services to clients across the UK, enabling them to achieve...
-
Senior Client Services Manager
2 days ago
Manchester, United Kingdom Director File Full timeAs a Business Director at our firm, you will partner with clients from entrepreneurs to multi-national corporations.About the RoleYou will manage a significant client portfolio, delivering high-quality services without partner input.Your Key TasksDeliver commercial and value-added advice to clients.Undertake projects and special work for partners, working...
-
Business Director
2 days ago
Manchester, United Kingdom Director File Full timeWe are a top 14 UK chartered accountants and business advisers, partnering with clients across the country.Job OverviewWe offer an agile approach, having the right conversations with clients to identify their goals and needs.Main ResponsibilitiesManage a substantial portfolio of clients, ensuring high-quality service delivery.Demonstrate expertise in...
-
Audit Director
2 weeks ago
Manchester, United Kingdom Director File Full timeHere at MHA, we take the time to create great relationships with our clients to become not just their trusted advisers, but valued partners that face the future together.As a Top 14 firm of chartered accountants, tax and business advisers, we work in partnership with clients ranging from entrepreneurs and individuals to multi-national corporations.We work...
-
Audit Director
1 week ago
Manchester, United Kingdom Director File Full timeHere at MHA, we take the time to create great relationships with our clients to become not just their trusted advisers, but valued partners that face the future together. As a Top 14 firm of chartered accountants, tax and business advisers, we work in partnership with clients ranging from entrepreneurs and individuals to multi-national corporations. We...
-
Audit Director
1 week ago
Manchester, United Kingdom Director File Full timeHere at MHA, we take the time to create great relationships with our clients to become not just their trusted advisers, but valued partners that face the future together.As a Top 14 firm of chartered accountants, tax and business advisers, we work in partnership with clients ranging from entrepreneurs and individuals to multi-national corporations. We work...
-
Head of Service Excellence
3 days ago
Manchester, United Kingdom DWP Digital Full time £83,957Service Design DirectorEstimated Salary:£83,957 per annum (dependent on experience).DWP Digital is seeking a senior service designer to take on the role of Service Design Director. This position offers an exciting opportunity to drive innovation and excellence in digital service design and delivery.About the RoleWe are looking for a highly experienced...
-
Senior Director of Engineering Excellence
5 days ago
Manchester, United Kingdom AJ Bell Management Limited Full timeA Senior Director of Engineering Excellence is required to lead our Manchester based Operational and Regulatory Engineering team.This is a challenging role that offers a competitive salary of £130,000 - £160,000 per annum, depending on experience, plus benefits including 30 days holiday entitlement, pension scheme, and discretionary bonus.The ideal...
-
Executive Director of Nursing Excellence
3 days ago
Manchester, United Kingdom Manchester University NHS Foundation Trust Full timeWe are seeking an exceptional Executive Director of Nursing Excellence to join our team at Manchester University NHS Foundation Trust. As a key member of our senior leadership team, you will play a critical role in shaping the future of healthcare in our region.About the RoleThe Executive Director of Nursing Excellence will be responsible for providing...
-
Director of Project Excellence
4 weeks ago
Manchester, United Kingdom Turner & Townsend Group Full timeAbout the RoleWe are looking for a seasoned Director of Project Excellence to lead our project delivery team at Turner & Townsend Group. As a strategic leader, you will be responsible for developing and implementing effective project controls strategies to ensure successful project outcomes.You will have significant experience working on large, complex...
-
Director of Operational Excellence
4 weeks ago
Manchester, United Kingdom Irwin & Colton Full timeIrwin & Colton is recruiting a seasoned Director of Operational Excellence to drive strategic improvements and implement best practices across our residential property portfolio.The successful candidate will play a crucial role in shaping the company's future, leveraging their expertise to enhance operational efficiency, reduce risks, and boost...
-
Director of Operational Excellence
2 days ago
Manchester, United Kingdom K3 Capital Group Plc Full timeAbout K3 Capital Group Plc:K3 Capital Group Plc is a leading provider of financial services, with a focus on driving growth and success in the mid-market segment.Job Description:The Managing Director of Financial Services will play a pivotal role in driving the growth and success of our new business line. Key responsibilities include building and developing...
-
Administrative Officer
4 weeks ago
Manchester, United Kingdom Insolvency Service Full timeJob SummaryThe Insolvency Service is a leading Government agency that plays a crucial role in providing essential services to the public and business. Our Investigation & Enforcement Services Directorate (IES) aims to deliver and promote a range of investigation and enforcement activities to tackle financial wrongdoing.We are seeking an Administrative...
-
Director of Design Excellence
2 days ago
Greater Manchester, United Kingdom Konker Full timeAbout the RoleThis is a pivotal opportunity for a skilled Architect to take on a leadership role and make a real impact in our rapidly expanding consultancy. As an Associate Director, you will be responsible for driving success, leading teams, and shaping the future of our business.What You'll Do:Take the lead on large-scale public sector projects,...
-
Client Service Director
2 weeks ago
Manchester, United Kingdom BNY Mellon Full timeJob Title: Client Service DirectorAbout Our Company: BNY Mellon is a world-leading financial services company with a rich history of innovation and excellence.Salary: $150,000 - $200,000 per yearJob Summary: As a Client Service Director at BNY Mellon, you will play a critical role in leading our team to deliver exceptional client experiences and drive...
-
Manchester, United Kingdom Mitie Full timeAbout the RoleWe are seeking an experienced Operational Excellence Leader to join our team at Mitie, reporting directly to the Operational Development Director. As the leader of the Technical Services Operating Centre (TSOC), you will be responsible for overseeing the end-to-end workflow management process, supporting the Technical Services business. This...
-
Senior Financial Strategist
4 weeks ago
Manchester, United Kingdom Director File Full timeAs a leading chartered accountancy firm, we offer a comprehensive range of financial services to clients across the UK.About UsWe are a Top 14 firm of chartered accountants, tax and business advisers, working in partnership with clients from entrepreneurs to multi-national corporations.Our ServicesLeveraging our national network of offices, we deliver...
-
Business Development Director
1 week ago
Manchester, United Kingdom Carlisle Support Service Full timeWe are currently looking to appoint an experienced and accomplished Business Development Director from within the Fire & Security industry. As well as developing new business opportunities and expanding services within our existing client base, the role will also involve working in partnership with our sister company Carlisle Support Services. Carlisle has a...
-
Service Operations Director
2 days ago
Manchester, United Kingdom The Solution Automotive Limited Full timeVACANCY ALERT - SERVICE OPERATIONS DIRECTORThe Solution Automotive Limited is seeking an experienced Service Operations Director to lead their prestigious brand's service department in Manchester.As a key member of the team, you will be responsible for driving business growth, managing staff, and maintaining excellent customer satisfaction.This is a...