Head of Service Excellence

Job DescriptionAs Head of Complaints Management, you'll champion the voice of the customer, driving strategy and operational excellence across customer experience, insight, and service delivery functions. This role offers a unique opportunity to lead transformative projects, including technology enhancements, operational change, and strategic influence.

Head of Quality ExcellenceLeverage your expertise as a Head of Quality to drive excellence within LDNY People's Senior management team. You will be responsible for developing and implementing the quality management strategy, ensuring compliance with industry standards and best practices.This dynamic role requires a Chartered Quality Professional (CQP) with...

Head of Culinary ExcellenceEstimated salary: $150,000 - $200,000 per annum.The ideal candidate for this role is a highly experienced Head of Culinary Excellence who can drive culinary innovation and leadership across various event types. You will develop and execute creative, high-quality menus that exceed client expectations, build strong relationships with...

NCC Group is looking for a Head of Operational Excellence to lead our efforts in enhancing operational governance, strategic alignment, and service delivery excellence. As a key member of our Customer Success unit, you will be at the forefront of driving change and improving our processes.About the RoleDevelop and implement a governance framework to ensure...

Job Title: Head of Operational ExcellenceEarn an estimated £85,000 - £110,000 per annum as a Head of Operational Excellence at Brandsmiths.About the Company:Brandsmiths is a dynamic organisation committed to delivering exceptional results through operational excellence. We are seeking an experienced Head of Operational Excellence to join our team and drive...

Community Integrated Care is seeking a Head of Care Excellence to oversee the quality of our Complex Care services. This role is based anywhere in the UK and offers a competitive salary of £60,000 - £80,000 per annum.We strive to deliver exceptional care to individuals with complex needs. Our team believes in innovation, continuous improvement, and...

The Head of Operations Excellence will play a pivotal role in driving business performance through the development and implementation of best-in-class operational practices.This exciting opportunity will see you leading a high-performing team, responsible for designing and implementing financial processes and procedures that support business objectives.About...

About the RoleWe are seeking a highly skilled Head of Operational Excellence to lead the development of future business processes, technology, and ways of working. The salary for this position is approximately £80,000 - £100,000 per annum, depending on experience.

**About IT Services** IT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers. **The Team** Are you a seasoned professional in Service Design and Transition, with a passion for leading transformative initiatives...

We're seeking a Head of Operational Excellence to join our team and help us drive business growth through efficient and effective operations.About the RoleAs Head of Financial Operations, you will lead our financial control and compliance processes while collaborating closely with senior leadership to drive performance and manage risk. This hands-on role...

Head of Culinary ExcellenceJW Lees is a renowned hospitality company, and we're seeking a highly skilled and experienced Head of Culinary Excellence to join our team.About the RoleThe successful candidate will be responsible for leading our culinary team, developing innovative menu concepts, and driving business growth through exceptional customer...

Job Title: Head of Operational ExcellenceAJ Bell Management Limited is looking for an exceptional individual to fill the role of Head of Operational Excellence. This is a challenging opportunity for a talented technology professional to drive operational efficiency and regulatory compliance in our Manchester-based Operational and Regulatory Engineering...

About the JobWe're looking for an exceptional Head of Operational and Regulatory Technology to join our team in Manchester.This is a fantastic opportunity for an experienced technology leader to make a significant impact and drive operational excellence and regulatory compliance. As a key member of our team, you'll be responsible for leading software, test,...

TRIA is seeking an experienced Programme Manager to join our team in a pivotal role. As a hybrid Head of Business & IT Solutions, you will be responsible for developing future business processes, technology, and ways of working to support continued rapid growth across multiple operating models.Key responsibilities include line management of Project Manager...

Opportunity OverviewRyft is a dynamic and innovative company that is redefining the fintech landscape. We seek an ambitious and detail-oriented Head of Finance who can drive financial excellence in our business.This role offers a clear pathway to becoming Finance Director within 12 months for the right candidate. The ideal candidate will have strong...

About the RoleWe are seeking an experienced Head of Programme Excellence to drive operational excellence through building strong relationships with stakeholders.Key Responsibilities:Lead the development and implementation of an effective programme governance function across multiple delivery teams.Oversee critical programmes, managing risks and issues while...

Job Title: Head of Regulatory ExcellenceDescription:The Role: As a Senior Quality Management Leader, you will play a critical role in ensuring our client's global manufacturing operations are compliant with all regulatory requirements. This is an exciting opportunity to join a well-established company in the UK and contribute to their success.About You:To be...

Digital Transformation Opportunities:In recent years, we have brought our IT in-house, introduced elements such as automation and self-service to our digital services, and accelerated the adoption of public cloud.We want to build on this success with the help of an experienced IT Service Excellence Manager.This role will involve driving analysis and...

Job OverviewWe are seeking a highly experienced Director, Regional Head of Corporate Services International, EMEA to lead our Global Corporate Services Division (GCSD) in EMEA and APAC regions. As a senior leader, you will oversee the management of GCSD employees across the region, ensure operational alignment, drive special projects, and foster a culture of...

Job Title: Head of Sustainability and GovernanceCarlisle Support Services is seeking an experienced professional to lead our sustainability and governance efforts as a Head of Sustainability and Governance. This role is a critical part of our team and will play a key role in developing, leading, and implementing our company's Environment, Social & Governance...