Head of Care Excellence
1 month ago
Community Integrated Care is seeking a Head of Care Excellence to oversee the quality of our Complex Care services. This role is based anywhere in the UK and offers a competitive salary of £60,000 - £80,000 per annum.
We strive to deliver exceptional care to individuals with complex needs. Our team believes in innovation, continuous improvement, and supporting each other to achieve our goals.
As the Head of Care Excellence, you will lead quality improvement initiatives, ensure compliance with regulatory requirements, and promote best practices in services. You will also contribute to the development and execution of the business strategy for the complex care business unit.
- Business Strategy: Developing and executing the business strategy for the complex care business unit.
- Quality Assurance: Implementing a robust quality assurance and risk management framework specific to complex care services.
- Transformation: Managing transformation initiatives, applying best practices and sector innovation to the development of new services.
- Legal and Risk: Ensuring compliance with relevant legislation, guidance, and regulations.
- Service Delivery: Driving continuous improvement and operational excellence to ensure high standards of care and outstanding outcomes for the people we support.
You will work closely with the Quality Leadership Team, Senior Leadership Team, regional teams, Operational Leaders, Business Partners, Managers, and Specialists to ensure the right action and support can be delivered at the right time.
To be successful in this role, you will need:
- Professional Qualification: In Health and Social Care, such as a Qualified Nurse, Social Worker, or equivalent.
- Specialized Knowledge: Level 5 QCF Diploma in Adult Care (leadership and management within a health and social care setting).
- Extensive Experience: At least 3 years of experience working within a health and social care setting, preferably in a Quality/Compliance role.
- Regulatory Knowledge: Extensive knowledge of the Health and Social Care Act 2008 and associated regulations.
- Audit and Compliance: Proven experience of conducting audit and compliance inspections.
- Data Analysis: Proficient in data analysis and reporting.
- Training Experience: Experience of providing training to individuals and teams.
- Leadership Skills: Ability to lead teams, manage individual performance, and drive continuous improvement.
- Stakeholder Engagement: Skilled at influencing and negotiating with senior stakeholders.
- Communication Skills: Excellent written, oral, presentation, and communication skills.
- Problem-Solving: Ability to respond to sudden and unexpected demands with effective solutions.
- Personal Attributes: Highly self-motivated, innovative thinker, collaborative, and able to cope with rapid and sustained change.
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