Head of Operations

7 months ago


Manchester, United Kingdom Care and Community ltd Full time

Care & Community Ltd are currently recruiting a Head of Operations to cover our services supporting 16-18-year-old care leavers in embracing their independence and developing key life skills after leaving the care system in a supportive, nurturing environment.

The Head of Operations will take a proactive leadership role to strengthen and enhance models of suppose across the services within Ofsted regulations and will be responsible for communicating with employees at all levels of the organisation and with internal/external stakeholders.

Key working hours will be Monday to Friday 9 am to 5 pm with occasional flexibility. You will receive £60,000 - £75,000 per annum Dependent on experience, plus car allowance, 28 days holiday including Bank Holidays (pro rata for part-time), and full training and support.

As the Head of Operations, you will:

- Contribute to the design, implementation and monitoring of internal key performance indicators and metrics - to understand and improve performance in relation to quality, risk, business continuity, safety and compliance.
- Provide strategic leadership and operational oversight to a portfolio of Childrens services
- Collaborate with the Area Managers and other members of the Senior Management Team to develop and implement effective policies and procedures
- Actively engage with internal and external stakeholders and review and interpret new national guidance and legislation in relation to Ofsted regulations
- Present and contribute to the board of directors and senior management reports and meeting
- Monitor and evaluate the performance of the services, identifying areas for improvement and implement necessary changes

For this role you will have:

- Experience working in an Ofsted regulated background with multi-site management
- NVQ Level 7 or equivalent
- Experience working as a head of operations or equivalent
- Strong commercial focus with the ability to maintain financial budgets
- A strong understanding of the care leavers sector and the challenges/opportunities in the context of the external environment

This role requires the ability to travel to services, therefore a full driving licence is required.

This role also benefits from an enhanced leadership package including life assurance, healthcare assistance scheme, enhanced pension, employee assistance programme and employee benefits package.

This role may be suited to those with experience as an Operations Director, Regional Operations Director, Operations Manager or someone with significant industry and managerial experience.

**Job Types**: Full-time, Permanent

**Salary**: £60,000.00-£75,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Manchester



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