Delivery Excellence Professional
6 days ago
We are looking for a talented Delivery Excellence Professional to join our team in the EU region. In this role, you will be responsible for managing end-to-end customer support processes and ensuring outstanding customer service.
Responsibilities- Owning end-to-end customer support processes and tooling, and driving self-serve initiatives
- Enhancing the overall client experience through strategic analysis and reporting
- Managing stakeholder expectations and communicating progress to internal and external stakeholders
- Managing risks and communicating mitigation strategies to stakeholders
- Ensuring production service SLAs are achievable, monitored, and reported on
- Developing and implementing best practices for outstanding customer service
- Fostering a collaborative team environment
- Working closely with Customer Success Engineers
- Providing regular reports on service performance
- Managing incident management process quality, including out-of-hours oncall and customer communications
We are Octopus Energy, a unique company that values autonomy and innovation. We offer a wide range of projects that allow you to break new ground and work with amazing colleagues.
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Delivery and Collection Driver
5 months ago
Manchester, United Kingdom THE DELIVERY HUB MANCHESTER Full time**Job Summary**: We are seeking a reliable Delivery/collection Driver to join our team. The Driver will be responsible for transporting goods from customers warehouses or distribution centers to customers or businesses in a safe and timely manner. **Duties**: - Safely and efficiently transport goods to designated locations - Load and unload cargo following...
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Delivery Excellence Lead
5 days ago
Manchester, United Kingdom Pinsent Masons Full timeAbout the RoleWe are seeking a Delivery Excellence Lead to join our Vario team at Pinsent Masons. As a key member of our Managed Legal Services (MLS) team, you will be responsible for delivering high-quality legal services to our practice groups and external clients.
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Data Delivery Excellence Manager
1 week ago
Manchester, United Kingdom Manchester Digital Full timeManchester Digital seeks an experienced professional to lead data delivery projects. As a Lead Data Delivery Manager, you will guide teams to deliver data products and services.The salary for this role is £60,000 per annum, plus great benefits, in Manchester City Centre (hybrid working). This 24-month fixed-term contract presents a fantastic opportunity to...
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Delivery Excellence Lead
5 days ago
Greater Manchester, United Kingdom Provectus Full timeWe're looking for a skilled Delivery Excellence Lead to help us drive success in our client engagements. As the delivery leader, you'll be accountable for successful project & program management, ensuring timely delivery, and high-quality results. Your expertise in consultative selling, account planning, and alliance partnerships will be valuable assets in...
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Manchester, United Kingdom H9 HR & Professional Services Full timeJob Summary:We are seeking an experienced and strategic HR professional to join our team at H9 HR & Professional Services in Manchester. As an HR Manager, you will be responsible for providing comprehensive HR support across the organization, from day-to-day HR operations to strategic HR initiatives.About the Role:This is a fantastic opportunity for a...
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Delivery Excellence Specialist
3 days ago
Manchester, United Kingdom Stoeckli Consulting Full timeDrive Project Success with Stoeckli ConsultingWe seek an accomplished IT project manager to drive the successful delivery of key IT projects. Located in Manchester, this role offers a competitive salary of £52,000 + Excellent Benefits.The successful candidate will be responsible for leading project teams, managing risks, budgets, and stakeholder...
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Logistics Delivery Professional
1 day ago
Manchester, United Kingdom A1 Transport Solutions Limited Full timeA1 Transport Solutions Limited is looking for a skilled Logistics Delivery Professional to work on a global scale. As a multi-drop delivery driver, you will be responsible for safely and efficiently delivering packages to commercial and domestic properties.Job Overview:Our ideal candidate will have a Full UK Driving License and at least 2 years of experience...
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Senior Agile Delivery Manager
4 weeks ago
Manchester, United Kingdom NICE – The National Institute for Health and Care Excellence Full timeAbout the RoleNICE – The National Institute for Health and Care Excellence is seeking a skilled Senior Agile Delivery Manager to join our team. As a key member of our Strategy and Governance function, you will play a pivotal role in supporting the delivery of our organisational transformation programme.Key ResponsibilitiesYou will be responsible for...
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Delivery Excellence Expert
4 days ago
Manchester, United Kingdom oilandgas Full timeKey Responsibilities: As a Senior Quantity Surveyor, your key responsibilities include:• Managing contract administration, ensuring accurate and timely documentation• Coordinating communication with clients, stakeholders, and internal teams• Analyzing financial data, forecasting revenue, and optimizing cash flow• Collaborating with designers,...
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Mail Delivery Professional
4 weeks ago
Manchester, United Kingdom Royal Mail Group Full timeJoin the Royal Mail Group Team in ManchesterWe are currently looking to recruit a skilled and motivated individual to join our driving team as a Mail Delivery Professional in Manchester.About the RoleAs a Mail Delivery Professional, you will be responsible for collecting bulk mail from major customers, Post Offices, and transporting mail between our Mail...
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IT Service Delivery Professional
6 days ago
Greater Manchester, United Kingdom Talentbank Technology Partners Full time £45,000 - £55,000IT Service Delivery Professional - WiganAn experienced IT Service Delivery Professional is sought for a client based in Wigan. The business is investing in their team to ensure a high service level is delivered to their ever-growing customer base. The Service Delivery Professional will; Focus on Client RelationshipsService Quality AssuranceService...
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Transformational Agile Delivery Lead
3 weeks ago
Manchester, United Kingdom NICE – The National Institute for Health and Care Excellence Full timeAbout the Role: We are seeking a highly skilled Senior Agile Delivery Manager to join our team at NICE – The National Institute for Health and Care Excellence.Job Summary: As a Senior Agile Delivery Manager, you will play a pivotal role in supporting NICE achieve its ambitions to be an organisation as brilliant as the people in it, underpinned by digital...
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Delivery Professional with Community Focus
2 weeks ago
Manchester, United Kingdom Royal Mail Group Full timeAbout the RoleWe are currently seeking a dedicated Delivery Professional to join our team in Manchester. As a key member of our delivery team, you will be responsible for delivering mail and parcels to customers across the region.Salary InformationThe successful candidate can expect a competitive salary of £12.54 per hour, which is reflective of the...
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Meriden Media Delivery Professional
3 days ago
Manchester, United Kingdom Meriden Media Full time**Job Title:** Meriden Media Delivery ProfessionalSalary:£25,000 - £35,000 per annum (dependent on experience)Job Description:You will start your day in our local delivery office, sorting mail for your route. This is followed by a shift of multi-drop parcel delivery using vehicles up to transit size.A hand-held computer device will be provided to capture...
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Customer Service Executive
5 months ago
Manchester, United Kingdom Delivery App Full time**Responsibilities** - Provide exceptional service to our Customers - Provide assistance to Customers with job bookings and queries, resolving any issues in a timely and professional manner - Keeping the business informed of feedback received from users of the Platform (App and Website) and provide suggestions for feedback - Keeping Customers updated with...
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Digital Delivery Management Professional
5 days ago
Manchester, United Kingdom Department for Work and Pensions Full timeJob OverviewWe are seeking a talented and ambitious individual to join our team as an Apprentice Digital Delivery Manager. In this role, you will have the opportunity to develop your skills and experience in leading digital projects while working towards a Level 4 Project Management qualification.About the RoleThis is an exciting opportunity for someone who...
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Head of Operational Excellence
5 days ago
Manchester, United Kingdom ExecThread Full timeAbout ExecThread">At ExecThread, we're committed to delivering operational excellence and driving growth through innovation. As a Chief Operating Officer, you'll play a key role in achieving this vision by driving productivity, managing operational risks, and leading the implementation of new ways of working.">We're looking for a seasoned professional with a...
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IT Service Delivery Manager
3 weeks ago
Greater Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerAt ECS Resource Group, we are seeking an experienced IT Service Delivery Manager to join our team. The successful candidate will be responsible for ensuring the efficient delivery of services and maintaining client satisfaction.Main Responsibilities:Client Relationship Management: Manage client relationships, ensuring...
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Head of Operational Excellence
5 months ago
Manchester, United Kingdom Shoosmiths Full timeShoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together...
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Project Delivery Professional
5 days ago
Manchester, United Kingdom Turner & Townsend Group Full timeTurner & Townsend Group is seeking a skilled Project Delivery Professional to join our team. As a key member of our project delivery team, you will be responsible for delivering projects within our life sciences and data centre sector, ensuring that they are completed on time, within budget, and to the required quality standards.Responsibilities:Develop and...