Head of Delivery Excellence

Job DescriptionAs Head of Complaints Management, you'll champion the voice of the customer, driving strategy and operational excellence across customer experience, insight, and service delivery functions. This role offers a unique opportunity to lead transformative projects, including technology enhancements, operational change, and strategic influence.

NCC Group is looking for a Head of Operational Excellence to lead our efforts in enhancing operational governance, strategic alignment, and service delivery excellence. As a key member of our Customer Success unit, you will be at the forefront of driving change and improving our processes.About the RoleDevelop and implement a governance framework to ensure...

**Context of the Role** The University of Manchester’s strategic vision is to be recognized globally for the excellence of our people, research, learning and innovation, and for the benefits we bring to society and the environment. To achieve this, the University’s strategic plan includes the delivery of an ambitious transformative portfolio of...

About the RoleWe are seeking an experienced Head of Programme Excellence to drive operational excellence through building strong relationships with stakeholders.Key Responsibilities:Lead the development and implementation of an effective programme governance function across multiple delivery teams.Oversee critical programmes, managing risks and issues while...

A long-standing client of ours is recruiting for a crucial role within their business.My client is looking for a Head of Technical Delivery.My client is a fast-growing MSP and this is a hands-on technical leadership role.Key Responsibilities Required of the Head of Technical Delivery: Be a technical leader and provide 3rd line support Develop, implement and...

**About Us**: We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards,...

A long-standing client of ours is recruiting for a crucial role within their business. My client is looking for a Head of Technical Delivery. My client is a fast-growing MSP and this is a hands-on technical leadership role. Key Responsibilities Required of the Head of Technical Delivery: Be a technical leader and provide 3rd line support Develop,...

A long-standing client of ours is recruiting for a crucial role within their business. My client is looking for a Head of Technical Delivery.My client is a fast-growing MSP and this is a hands-on technical leadership role.Key Responsibilities Required of the Head of Technical Delivery:Be a technical leader and provide 3rd line supportDevelop, implement and...

A long-standing client of ours is recruiting for a crucial role within their business. My client is looking for a Head of Technical Delivery.My client is a fast-growing MSP and this is a hands-on technical leadership role.Key Responsibilities Required of the Head of Technical Delivery:Be a technical leader and provide 3rd line supportDevelop, implement and...

A long-standing client of ours is recruiting for a crucial role within their business. My client is looking for a Head of Technical Delivery.My client is a fast-growing MSP and this is a hands-on technical leadership role.Key Responsibilities Required of the Head of Technical Delivery:Be a technical leader and provide 3rd line supportDevelop, implement and...

Community Integrated Care is seeking a Head of Care Excellence to oversee the quality of our Complex Care services. This role is based anywhere in the UK and offers a competitive salary of £60,000 - £80,000 per annum.We strive to deliver exceptional care to individuals with complex needs. Our team believes in innovation, continuous improvement, and...

Head of Quality ExcellenceLeverage your expertise as a Head of Quality to drive excellence within LDNY People's Senior management team. You will be responsible for developing and implementing the quality management strategy, ensuring compliance with industry standards and best practices.This dynamic role requires a Chartered Quality Professional (CQP) with...

Head of Culinary ExcellenceEstimated salary: $150,000 - $200,000 per annum.The ideal candidate for this role is a highly experienced Head of Culinary Excellence who can drive culinary innovation and leadership across various event types. You will develop and execute creative, high-quality menus that exceed client expectations, build strong relationships with...

Head of Delivery – Data Circa £90,000 to £110,000 plus great benefits, including up to 10% employer pension contributions, private healthcare, and a company car or car allowance (Work Level 4) 24-month secondment/FTC Manchester city centre (hybrid working) We welcome applications from people who many require flexible working arrangements, such as...

Job Title: Head of Operational ExcellenceAJ Bell Management Limited is looking for an exceptional individual to fill the role of Head of Operational Excellence. This is a challenging opportunity for a talented technology professional to drive operational efficiency and regulatory compliance in our Manchester-based Operational and Regulatory Engineering...

Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together...

Head of Culinary ExcellenceJW Lees is a renowned hospitality company, and we're seeking a highly skilled and experienced Head of Culinary Excellence to join our team.About the RoleThe successful candidate will be responsible for leading our culinary team, developing innovative menu concepts, and driving business growth through exceptional customer...

About the PositionWe are seeking an experienced Head of Lighting Delivery to join our team. As a key member of our lighting design consultancy, you will be responsible for leading project delivery and quality management on mid to large-scale projects nationally and internationally.Your expertise in lighting design and calculation tools such as DiaLux,...

As a Project Management Capability Lead at Jacobs, you will play a key role in driving the growth and delivery of our project and programmes management capabilities. You will be responsible for leading our team, and for ensuring that we deliver excellent performance for our clients.We estimate that the salary for this role will be around £90,000 - £120,000...

About the PositionThis is an exciting opportunity to lead the development of innovative solutions that address some of the biggest challenges facing society. As a Delivery Excellence Manager, you will be responsible for driving digital transformation, improving service delivery, and delivering results-driven projects.Key Responsibilities:Design and implement...