Customer Service Representative
2 weeks ago
Discover a rewarding career opportunity with Industria Personnel Services Ltd as a Customer Service Specialist. This dynamic role promises not only a fulfilling career but also the chance to make a tangible impact on customer satisfaction and company success.
Key Features:
- Work in a fast-paced environment and be at the forefront of customer interactions.
- Deliver exceptional customer service and ensure timely and effective resolution of customer inquiries and complaints.
- Collaborate with other departments to resolve complex issues and improve overall customer satisfaction.
- Provide feedback on the efficiency of the customer service process and suggest improvements.
Requirements:
- Proven experience in a customer service role, demonstrating a strong understanding of customer service principles and practices.
- Excellent communication skills, both written and verbal, with the ability to interact professionally with a diverse customer base.
- Strong problem-solving skills and the ability to think on your feet.
- Proficiency in using customer service software, databases, and tools.
A full onboarding customer service training academy from day one to provide you with all the knowledge there is to know about not only the role but the company culture and values.
This role is perfect for a seasoned customer service professional looking to take their career to the next level. If you are passionate about helping others and excel in a supportive, team-oriented environment, this could be the perfect match for you.
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