Customer Service Ambassador for Iceland's Home Delivery Operation

5 days ago


Hinckley, Leicestershire, United Kingdom Iceland Full time
Role Overview
As a Customer Service Ambassador for Iceland's Home Delivery operation, you will play a pivotal role in delivering exceptional customer experiences and representing our brand on the frontlines.

This is an exciting opportunity to join a dynamic team where you will be responsible for safely navigating our delivery fleet, providing top-notch customer service, and fostering strong relationships with our valued customers.

You will work closely with your colleagues to ensure seamless store operations, lend a hand when needed, and provide support to maintain high standards of service. In return, we offer competitive pay and a comprehensive benefits package to support your success.

To excel in this role, you must possess a current driving license (held for at least 3 years) and have a proven track record of excellent interpersonal skills, ensuring you can connect with people from all walks of life.

Shifts may commence as early as 6am and conclude as late as 11pm, requiring flexibility and adaptability. If you're a motivated individual with a passion for delivering outstanding customer experiences, apply now to join our Home Delivery team
Key Responsibilities:

  • Safely operate our delivery fleet to deliver shopping to customers' doors.
  • Provide exceptional levels of customer service, responding to queries and resolving issues promptly.
  • Foster strong relationships with customers, addressing their needs and concerns.
  • Work collaboratively with colleagues to maintain efficient store operations.


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