Service Coordinator

3 weeks ago


Ilkeston, Derbyshire, United Kingdom Stericycle Full time

Job Title: Service Coordinator

The Service Coordinator will be responsible for the safe and efficient dispatch of vehicles to meet customer service expectations. This role requires effective use of resources, including drivers, to ensure timely and accurate delivery of services to customers.

Key Responsibilities:

  • Manage drivers on a daily basis to resolve any issues they may have.
  • Plan driver schedules to ensure adequate coverage and minimize delays.
  • Generate paperwork for drivers, including route maps and delivery instructions.
  • Control drivers' holidays and arrange route cover to minimize disruption to services.
  • Monitor stock levels on site and order replacement stock as needed.
  • Unload stock deliveries and organize vehicle servicing and maintenance.
  • Download vehicle Tacho units and cameras to ensure compliance with regulations.
  • Monitor vehicle damage and arrange repairs or replacements as necessary.

Requirements:

  • High School or equivalent education.
  • Good organizational and communication skills.
  • Ability to work independently and manage time effectively.
  • Basic knowledge of information technology, including Microsoft Excel and email.
  • Self-motivated and reliable with a positive attitude.

Benefits:

  • Contributory pension scheme.
  • Life insurance.
  • Cycle to work scheme.
  • Access to SteriCares, our employee support fund.
  • Stericycle University – our online library of self-development and learning.
  • Annual performance-related pay review.
  • Referral scheme.
  • Flu voucher.
  • Eye test voucher.

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