Service Coordinator

2 weeks ago

Ilkeston, Derbyshire, United Kingdom Stericycle Full time

Job Title: Service Coordinator

About Us:

Stericycle is a business-to-business services company that provides compliance-based solutions to protect people and brands, promote health and well-being, and safeguard the environment.

As a Service Coordinator, you will play a critical role in ensuring the safe dispatch of vehicles to meet customer service expectations.

Key Responsibilities:

  • Manage drivers on a daily basis and resolve any issues they may have.
  • Work with customer service to handle salesforce enquiries.
  • Plan driver schedules and generate paperwork for drivers.
  • Control drivers' holidays and arrange route cover.
  • Manage stock levels on site and order replacement stock using Proactis.
  • Unloading of stock deliveries and organizing vehicle servicing and maintenance.
  • Monitor vehicle damage and cover Service Administrators.
  • Arrange permit to works for onsite contractors and monitor absence.
  • Complete accident and incident forms and submit within set time limits.
  • Ensure regular driver assessments and work observations are completed.

Requirements:

  • High School or equivalent education.
  • Good organisation skills and attention to detail.
  • Good communicator both written and verbal.
  • Ability to work without supervision and manage time effectively.
  • Reasonable knowledge of information technology especially Microsoft Excel and e-mail.
  • Self-motivated, reliable and enthusiastic.
  • A team player and motivator, able to work effectively under pressure.

Benefits:

  • Contributory Pension Scheme.
  • Life Insurance.
  • Cycle to Work Scheme.
  • Access to SteriCares, our employee support fund.
  • Stericycle University – Our online library of self-development & learning.
  • Annual performance related pay review.
  • Referral Scheme (Earn by introducing people in your network to the Stericycle family).
  • Flu voucher.
  • Eye Test voucher.

This role is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws.

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