Healthcare Administrator
4 weeks ago
Job Summary
To provide high-quality administrative support to the Healthcare Team and Prison Staff, ensuring a responsive and coordinated service to service users and staff.
Support our partner organizations by working in an integrated manner to deliver administration services across Stoke Heath Integrated Care.
Main Responsibilities
- Be the first point of contact for internal staff and external agencies for referrals, hospital appointments, and general service inquiries.
- Receive and communicate messages accurately to the healthcare team as needed.
- Log complaints and support the team in effective complaint management, as directed.
- Process patient referrals and coordinate with service-specific protocols to enhance patient care.
- Coordinate clinical and non-clinical appointment arrangements, including changes, cancellations, and additional needs.
- Utilize office systems, including diaries and information systems, and perform general office duties as necessary.
- Take minutes as required and type them to a high standard.
About Us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford, and Wrekin, and some services in surrounding areas.
We value patients, carers, and the public's input in helping us develop and improve our services.
Shropshire Community Health NHS Trust is an exciting place to work, offering a wide range of employment opportunities.
We positively encourage applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation, or religious beliefs.
Job Requirements
Please see the attached Job Description and Person Specification for further information on the role.
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