Multi Brand Beauty Specialist
2 months ago
About the Role
We are seeking a highly motivated and passionate Beauty Expert to join our team at ESTÉE LAUDER Companies. As a Beauty Expert, you will be responsible for delivering exceptional customer experiences and providing expert advice on our wide range of beauty products.
Key Responsibilities
- Consistently achieve set sales goals and expectations, driving sales and revenue growth.
- Foster an omni-channel approach to meet consumer needs and maximize selling opportunities.
- Take personal responsibility and ownership of performance and self-development, staying up-to-date with the latest beauty trends and products.
- Adhere to sales processes and procedures, ensuring a seamless customer experience.
- Develop and maintain strong relationships with consumers, providing personalized advice and recommendations.
- Play a key role in executing in-store strategies, driving sales and revenue growth.
- Utilize strong market and industry awareness to shape local strategy and influence wider business and organization.
- Develop and maintain strong understanding of social media activity, trends, and identify sales opportunities.
- Consistently deliver high-touch consumer experiences, be it in-person or virtual.
- Tailor each experience to meet consumer specific needs, leveraging the wider ESTÉE LAUDER Companies brand, category, and services portfolio.
- Proactively seek opportunities to drive omni-channel events and experiences with on-brand use of social media.
- Act with pace and accuracy when handling consumer enquiries.
Requirements
- Beauty and Multi Brand obsessed, socially savvy, and consumer-centric.
- Engaged by variety, self-motivated, and loves building rapport with consumers.
- Takes ownership and drives the business, a team player, confident communicator, and competitive spirit.
- High energy and a passion for skincare and haircare.
What We Offer
- Competitive industry salary.
- Commission scheme eligibility.
- Annual Leave & Family Leave.
- Product discount/Staff Product Concession monthly credit spend allowance.
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
- Benefits platform with exclusive discounts and offers.
- Work Life Connections – Employee Assistance Programme.
- Extensive Training & development offering.
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