Multi Brand Retail Manager
4 weeks ago
At Estee Lauder Companies, we are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.
About the RoleThis role requires an all-rounder and a well-seasoned leader with experience of managing a large team. You will be able to manage numerous stakeholders with conflicting priorities and make sound business decisions that reflect the Multi Brand concept.
Key Responsibilities- Review and communicate Multi Brand targets, ensuring the cascade to all team members
- Meet individual responsibility for contributing to the team's goals (KPIs) in terms of service and sales
- In collaboration with the management team, ensure the Multi Brand marketing calendar is executed with excellence
- Act as an Ambassador for the Multi-Brand Vision, leading the way to ensure this is represented and brought to life
- Understand the MB consumer journey and ensure the MB team executes at all times
- Understand each Brand's nuances to deliver each Brand service (either full service or hero service) and sales expectations
- Help and support team members in understanding all additional sales avenues
- Ensure digital tools and resources are used to upskill teams
- Act as a role model for the team in all aspects of sales and service, creating a zero consumer complaints mindset and a surprise and delight culture
- Lead the management team in effectively coaching and providing feedback to the team on consumer service, sales techniques, and product knowledge to drive performance
- Implement a Multi Brand consumer recruitment and retention strategy to grow a loyal customer base
- Ensure the team plans and executes events driving awareness, retail sales, and recruiting new consumers to the Multi Brand concept
- Ensure all refunds and complaints are handled in line with Company guidelines and to a mutually satisfactory conclusion
- Beauty obsessed, passionate about beauty, events, social media, and keeps up to date with the industry
- Passionate about creating meaningful relationships and providing amazing customer experience with a desire to make an impact
- Agile and flexible, multi-tasker
- Resilient
- Experienced in change management
- Empowering leadership style – encouraging others to take ownership and accountability
- Confident communicator – team, brands, project team, retailer, ASEM
- Able to give balanced feedback and ask for resources if needed
- Strong commercial acumen
- Socially driven & digitally savvy
- Creative and ideas driven
- Target driven
- Empathetic and able to connect instantly with a range of people
- Collaborative
- Inspiring, proactive, engaging, and approachable
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
-
Multi Brand Retail Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeJob Title: Multi Brand Retail ManagerAt Estee Lauder Companies, we are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.About the RoleThis role requires an all-rounder and a well-seasoned leader with experience of managing a large team. You...
-
Multi Brand Retail Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeJob Title: Multi Brand Retail ManagerAt Estee Lauder Companies, we are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.About the RoleThis role requires an all-rounder and a well-seasoned leader with experience of managing a large team. You...
-
Multi Brand Retail Manager
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout the RoleWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting,...
-
Multi Brand Retail Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout the RoleWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting,...
-
Multi Brand Retail Manager
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout ESTÉE LAUDER CompaniesWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will have total accountability for creating and executing an agile business plan to recruit and retain customers through...
-
Multi Brand Retail Manager
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout ESTÉE LAUDER CompaniesWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will have total accountability for creating and executing an agile business plan to recruit and retain customers through...
-
Multi Brand Retail Manager
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout ESTÉE LAUDER CompaniesWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic...
-
Multi Brand Retail Manager
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout ESTÉE LAUDER CompaniesWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic...
-
Multi Brand Retail Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeJob Title: Multi Brand Retail ManagerAt Estee Lauder Companies, we are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.About the RoleThis role requires an all-rounder and a well-seasoned leader with experience of managing a large team. You...
-
Multi Brand Retail Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeJob Title: Multi Brand Retail ManagerAt Estee Lauder Companies, we are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.About the RoleThis role requires an all-rounder and a well-seasoned leader with experience of managing a large team. You...
-
Multi Brand Retail Manager
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout the RoleWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting,...
-
Multi Brand Retail Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout ESTÉE LAUDER CompaniesWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic...
-
Multi Brand Retail Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout ESTÉE LAUDER CompaniesWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic...
-
Multi Brand Retail Manager
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout the RoleWe are seeking a highly skilled and experienced Retail Business Leader to join our team at ESTÉE LAUDER Companies. As a key member of our leadership team, you will be responsible for leading, coaching, and developing a high-performing team of Sales Advisors to achieve sales, customer service, and operational targets.Key ResponsibilitiesSales...
-
Multi Brand Retail Manager
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout the RoleWe are seeking a highly skilled and experienced Retail Business Leader to join our team at ESTÉE LAUDER Companies. As a key member of our leadership team, you will be responsible for leading, coaching, and developing a high-performing team of Sales Advisors to achieve sales, customer service, and operational targets.Key ResponsibilitiesSales...
-
Multi Brand Retail Manager
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeRole OverviewThis dynamic and inspirational Retail Manager position is a key leadership role within the ESTÉE LAUDER Companies, requiring a highly motivated and experienced individual to lead, coach and develop a team of Sales Advisors to achieve sales, customer service and operational targets.Key ResponsibilitiesDevelop and execute a business plan to...
-
Multi Brand Retail Manager
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout the RoleWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting,...
-
Multi Brand Retail Manager
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full timeAbout the RoleWe are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting,...
-
Beauty Advisor
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Estée Lauder Companies Full timeMulti Brand Make Up Artist OpportunityAbout the RoleWe are seeking a talented and passionate Make Up Artist to join our team as a Multi Brand Make Up Beauty Specialist. As a key member of our retail team, you will be responsible for delivering exceptional customer service and providing expert advice on our market-leading make up products.Key...
-
Luxury Retail Professional
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mono-Brand Boutiques Full timeAbout UsBreitling is a specialist of technical watches, playing a crucial role in the development of the wrist chronograph. As a leader in this complication, Breitling is one of the world's only major watch brands to equip all its models with chronometer-certified movements, the ultimate token of precision.At the Watches of Switzerland Group, we have...