Medical Receptionist and Admin Staff for Flexible Workforce

6 days ago


Truro, Cornwall, United Kingdom Kernow Health CIC Full time
About Kernow Health CIC

Kernow Health, a Community Interest Company, supports General Practice and delivers Primary Care Services at scale in Cornwall. Established in 2011 by a group of Cornwall Practices, we are a GP owned provider organisation.

Job Title: Medical Receptionist and Admin Staff

We are seeking receptionists and admin staff to join our flexible workforce and support practices with short-term, ad-hoc cover.

Job Responsibilities:
  • Provide first point of contact for patients, providing advice and guidance to ensure queries are dealt with appropriately and patients are directed to the appropriate healthcare professional.
  • Process and prioritise appointment requests from patients by telephone or in person in line with practice protocol.
  • Enter patient information onto the computer as required.
  • Providing clerical assistance as required, including word/data processing, filing correspondence, reports and results promptly, correctly and in accordance with practice protocol.
Person Specification:
  • GCSE maths and English grade C/4 or above
  • NVQ Business administration or equivalent experience
  • Demonstrable experience of working in an administration role in a busy environment
  • Previous customer service experience
Benefits:
  • Induction
  • Mandatory training
  • Supervision and appraisal
  • ID and uniform
  • Access to training/CPD
Salary:

The estimated salary for this role is between £18,000 - £22,000 per annum, depending on experience.



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