Medical Receptionist and Admin Staff for Flexible Workforce
6 days ago
Kernow Health, a Community Interest Company, supports General Practice and delivers Primary Care Services at scale in Cornwall. Established in 2011 by a group of Cornwall Practices, we are a GP owned provider organisation.
Job Title: Medical Receptionist and Admin StaffWe are seeking receptionists and admin staff to join our flexible workforce and support practices with short-term, ad-hoc cover.
Job Responsibilities:- Provide first point of contact for patients, providing advice and guidance to ensure queries are dealt with appropriately and patients are directed to the appropriate healthcare professional.
- Process and prioritise appointment requests from patients by telephone or in person in line with practice protocol.
- Enter patient information onto the computer as required.
- Providing clerical assistance as required, including word/data processing, filing correspondence, reports and results promptly, correctly and in accordance with practice protocol.
- GCSE maths and English grade C/4 or above
- NVQ Business administration or equivalent experience
- Demonstrable experience of working in an administration role in a busy environment
- Previous customer service experience
- Induction
- Mandatory training
- Supervision and appraisal
- ID and uniform
- Access to training/CPD
The estimated salary for this role is between £18,000 - £22,000 per annum, depending on experience.
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