Tenant Engagement and Customer Service Manager

Key ResponsibilitiesThe Resident Liaison Officer will be tasked with:Keeping the on-site database current and reflective of ongoing activitiesRegularly engaging in meetings with client representatives and tenants to ensure exceptional customer serviceStandardizing and enforcing a consistent customer care approachActing as the escalation contact for handling...

Job Overview: We are looking for a skilled Tenant Relations Specialist to join our team at Spencer & James Limited. As a Resident Liaison Officer, you will be responsible for maintaining excellent relationships with tenants and ensuring their needs are met during refurbishment projects.This is a permanent position based in NW London. The ideal candidate will...

PMR are seeking an Engaagment assistant to ensure a high standard of customer service with a focus on community and resident wellbeing. You will be responsible for providing administrative support to maximise customer satisfaction and occupancy for the building.Along with the other Engagement Assistants, you will be the first point of contact on the main...

Job Title: Resident Liaison OfficerDescription:Spencer & James Limited is seeking a highly skilled and experienced Resident Liaison Officer to join our team in NW London. The successful candidate will have excellent communication skills and be able to work effectively with tenants and client representatives.Key ResponsibilitiesProvide exceptional customer...

Job Title: Tenant-Customer Relationship Manager for Social Housing Projects\Company Overview:\As a leading main contractor in the UK, Spencer & James Limited emphasizes delivering high-quality services to clients while prioritizing customer satisfaction in the social housing sector.\Salary: £38,000 - £48,000 per annum\Job Description:\As a key member of...

**Working Hours: 8am till 8pm, 4 days on 4 days off.** **About the role**: Based at Wembley Ark and working an Engagement Assistant, you have responsibility for community and resident wellbeing through programming and excellent customer service in line with our Ark Living strategy. With an eye for detail, it will be your responsibility to ensure that there...

PMR are seeking a Resident Engagement Assistant to ensure a high standard of customer service with a focus on community and resident wellbeing. You will be responsible for providing administrative support to maximise customer satisfaction and occupancy forthe building. Along with the other Engagement Assistants, you will be the first point of contact on the...

**Working Hours: Monday - Friday 9:00am-5.30pm (with two Saturdays a month).** **About the Role** Based in our asset in Wembley Park you have responsibility for community and resident wellbeing through programming and excellent customer service. With an eye for detail, it will be your responsibility to ensure that there is a seamless customer journey, with...

Job Description: Our company, Spencer & James Limited, is seeking a Resident Engagement Coordinator to join our team in NW London. This is a permanent position, and the successful candidate will have prior experience working in the Social Housing sector, particularly with main contractors.The Resident Engagement Coordinator will be responsible for building...

We are seeking a Customer Service Liaison Specialist to join our team at Spencer & James Limited in NW London. This permanent position involves working with a leading main contractor in the Social Housing sector.The role requires building strong relationships with tenants to minimize disruption during refurbishments by ensuring they receive all necessary...

Are you passionate about creating vibrant communities and providing exceptional customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! VervLife, in partnership with Reshape Generation, is seeking a dedicated Engagement Assistant to join our team at Wembley Ark. As part of our...

**The Role** Key responsibilities will include but not be limited to: - work on own initiative and having responsibility with regards to the interpretation and implementation of Housing, Public Health and other associated legislative powers as they relate to private rented sector enforcement and licensing initiatives - engage in detailed and robust liaison...

The Football Association have an exciting opportunity for a Customer Engagement Officer. The post-holder will deliver world class day-to day Customer Engagement service requirements for The FA and Wembley Stadium, to the highest of standards, deliver the best user experience across all relevant communication channels and to work proactively with all relevant...

Are you an experienced professional looking for a new challenge? Spencer & James Limited has an exciting opportunity for a Resident Liaison Officer to join their team in NW London.This key role involves working closely with tenants to provide essential information and support during refurbishment projects. You will be responsible for maintaining excellent...

Job Description:We are seeking a Resident Services Manager to join our team at Cobalt Consulting (UK) Ltd.Role Overview:This role is pivotal in delivering exceptional service to both current and prospective residents, ensuring a seamless and elevated living experience.Key Responsibilities:Customer Service Excellence: Welcome residents and visitors with...

Job Summary">The Resident Services Manager plays a pivotal role in delivering exceptional service to residents, ensuring a seamless living experience. This involves maintaining high service standards, fostering community spirit, ensuring safety and security, and managing operational aspects of the development.Key Responsibilities:">Customer Service...

Job DescriptionWe are seeking a highly skilled Resident Services Manager to join our team at Cobalt Consulting (UK) Ltd. This is a challenging and rewarding role that requires excellent customer service skills, property management experience, and strong leadership abilities.The successful candidate will be responsible for delivering exceptional service to...

Job Overview">Spencer & James Limited is seeking a highly skilled Resident Liaison Officer to join their team in London on a permanent basis. The successful candidate will be responsible for building strong relationships with tenants, ensuring exceptional customer service, and minimizing disruption during refurbishments.">Key Responsibilities">">Engage in...

JOB TITLE: Customer Service Manager.REPORTS TO: Operations Manager.LOCATION: Wembley.JOB TYPE: Full-time.ABOUT KX TICKETS: KX Tickets, established in 2016, specializes in providing bespoke ticketing solutions for a range of theatrical productions in London. We operate with a commitment to high standards of customer service, and are a member of STAR. We...

JOB TITLE: Customer Service Manager. REPORTS TO : Operations Manager. LOCATION: Wembley. JOB TYPE: Full-time. ABOUT KX TICKETS: KX Tickets, established in 2016, specializes in providing bespoke ticketing solutions for a range of theatrical productions in London. We operate with a commitment to high standards of customer service, and are a member of...