Customer Engagement Officer

Key ResponsibilitiesThe Resident Liaison Officer will be tasked with:Keeping the on-site database current and reflective of ongoing activitiesRegularly engaging in meetings with client representatives and tenants to ensure exceptional customer serviceStandardizing and enforcing a consistent customer care approachActing as the escalation contact for handling...

About the Job:This is a fantastic opportunity to join our team as a Resident Liaison Officer and contribute to the success of our Social Housing Decarbonization Fund project. You will be working closely with clients, tenants, and stakeholders to minimize disruption and ensure excellent customer service.Key Responsibilities:Ensure the on-site database is...

**It's everyone's stadium...** - The FA have an exciting opportunity for a Deputy Safety Officer to join the team. As Deputy Safety Officer, this role is responsible for supporting the delivery of the highest possible standards in event safety and an exceptional event experience for event owners and customers. - This role will report to the Stadium Safety...

Are you an experienced professional looking for a new challenge? Spencer & James Limited has an exciting opportunity for a Resident Liaison Officer to join their team in NW London.This key role involves working closely with tenants to provide essential information and support during refurbishment projects. You will be responsible for maintaining excellent...

Job Description: Our company, Spencer & James Limited, is seeking a Resident Engagement Coordinator to join our team in NW London. This is a permanent position, and the successful candidate will have prior experience working in the Social Housing sector, particularly with main contractors.The Resident Engagement Coordinator will be responsible for building...

**Our Organisation** The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year. The FA oversees England...

Job Purpose: The Customer Engagement Support Specialist plays a pivotal role by performing several tasks to ensure smooth handling of various activities and compliance within the AF KL DL service standards and procedures for the relevant lines of business. This includes, but is not limited to: - Carrying out the file filtering by using the relevant claim...

PMR are seeking an Engaagment assistant to ensure a high standard of customer service with a focus on community and resident wellbeing. You will be responsible for providing administrative support to maximise customer satisfaction and occupancy for the building.Along with the other Engagement Assistants, you will be the first point of contact on the main...

**Customer Services Officer needed to work in Wembley Paying £14.81 per hr ref 5233825** **Full time hours on a temporary basis** This role will involve: - To provide a prompt, efficient and professional service and demonstrate the highest standards of customer care at all times. Essential Employment is acting as an Employment Business in relation to...

**Working Hours: 8am till 8pm, 4 days on 4 days off.** **About the role**: Based at Wembley Ark and working an Engagement Assistant, you have responsibility for community and resident wellbeing through programming and excellent customer service in line with our Ark Living strategy. With an eye for detail, it will be your responsibility to ensure that there...

Sponsored by Spencer & James Limited, we are recruiting a Community Engagement Officer - Social Housing to work with us in NW London. As a Community Engagement Officer, you will play a vital role in fostering positive relationships between residents and our client's construction teams.Your primary objective will be to ensure seamless communication and...

**Are you a CRM strategist looking for your next opportunity?** - The Football Association are advertising a unique and exciting opportunity for a CRM, Membership & Data Lead, who will own and deliver the CRM strategy across the organisation. - We are searching for an individual who is highly experienced in CRM and data. Who also has a demonstrable history...

**Entry level Customer Service Officer** **The Opportunity** This is an entry level role for a recent college leaver or graduate to build experience in a customer service office. Fast track training will be provided and there is plenty of long-term career progression available in this role! Our client is a well-established international veterinary...

**What will you be doing?** - We are hiring a CRM Campaign Executive to: - Generate ideas on how to grow acquisition and engagement. - Support the Grassroots CRM Manager in the coordination of campaign management across the wider FA Group. - Work with key stakeholders in the Grassroots division to help deliver their objectives. - Take usage of data to the...

The Football Association have an opportunity for a Ticketing Operations Co-ordinator to join the team on a 7 month Fixed Term contract to support the team during a busy and exciting events season. - The core job function is to assist the Ticketing Managers in the management of all ticketing elements for all events at Wembley National Stadium. FA Group...

PMR are seeking a Resident Engagement Assistant to ensure a high standard of customer service with a focus on community and resident wellbeing. You will be responsible for providing administrative support to maximise customer satisfaction and occupancy forthe building. Along with the other Engagement Assistants, you will be the first point of contact on the...

Job Title: Customer Service Housing OfficerAbout the Role:We are seeking a dedicated and skilled Housing Customer Service Representative to provide first contact resolution for various housing-related enquiries. This role involves assisting customers and stakeholders via phone, email, webchat, and social media channels, covering up to seven service...

Are you passionate about creating vibrant communities and providing exceptional customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! VervLife, in partnership with Reshape Generation, is seeking a dedicated Engagement Assistant to join our team at Wembley Ark. As part of our...

AccorHotel is thrilled to offer an exciting opportunity for a Customer Service Lead to join our dynamic team. In this pivotal role, you will be responsible for driving customer satisfaction through effective management of our Front Office and Group Reservations teams.You will be a natural leader, capable of motivating and guiding your team to deliver...

Job Title: Client Liaison OfficerWe are seeking a highly skilled Client Liaison Officer to join our team at Spencer & James Limited in NW London. This is a permanent position, and the ideal candidate will have prior experience working in the Social Housing sector.The role involves building strong relationships with tenants to minimize disruption during...