Tenant-Customer Relationship Manager for Social Housing Projects

1 week ago


Wembley, United Kingdom Spencer & James Limited Full time

Job Title: Tenant-Customer Relationship Manager for Social Housing Projects

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Company Overview:

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As a leading main contractor in the UK, Spencer & James Limited emphasizes delivering high-quality services to clients while prioritizing customer satisfaction in the social housing sector.

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Salary: £38,000 - £48,000 per annum

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Job Description:

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As a key member of our team, you will be responsible for managing tenant-customer relationships across multiple sites. This involves engaging in regular meetings with client representatives and residents to uphold exceptional customer service standards.

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You must have prior experience working in a similar role, excellent communication skills, a good attitude towards customer service, and a valid UK driving license with access to a vehicle. Prior experience working on the Social Housing Decarbonization Fund is beneficial.

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Required Skills and Qualifications:

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  • Prior experience as a Liaison Officer or in a similar role\
  • Excellent communication and interpersonal skills\
  • A good attitude towards customer service\
  • Valid UK driving license with access to a vehicle\
  • Prior experience working on similar projects is beneficial\
  • Able to work independently and as part of a team\
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Benefits:

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We offer a competitive salary package, opportunities for professional growth, and a collaborative work environment.

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Others:

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Please submit your most recent CV if you believe you are a suitable candidate for this role.



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