Customer Service Ambassador

4 days ago


Haltwhistle, Northumberland, United Kingdom Talent84 LTD Full time
Job Title: Customer Service Representative

Talent84 LTD is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our sales and service department, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Act as the primary point of contact for customer inquiries and concerns
  • Respond to customer queries in a timely and professional manner
  • Provide customers with updates on order status and delivery timelines
  • Issue refunds and process returns with accuracy
  • Liaise with logistics providers to ensure smooth shipping and transportation processes
  • Monitor and respond to customer feedback
  • Support with other administrative tasks as needed
Requirements:
  • Experience in a fast-paced customer service environment
  • Exceptional attention to detail and organizational skills
  • High proficiency in IT packages and Excel
  • Ability to work well under pressure and meet tight deadlines
  • Proven background in providing exceptional customer support
What We Offer:
  • A competitive salary and benefits package
  • The opportunity to work with a market-leading global manufacturing organization
  • A dynamic and supportive work environment


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