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Customer Service Ambassador
2 months ago
Talent84 Ltd is seeking a skilled Customer Service Representative to join their dynamic sales and service department.
Key Responsibilities:
- Act as the primary point of contact for customer inquiries across multiple channels.
- Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
- Collaborate with the sales team to resolve customer complaints and issues in a timely and professional manner.
- Develop and maintain a thorough understanding of the company's products and services to effectively communicate with customers.
- Stay up-to-date with industry trends and best practices to continuously improve customer service skills.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Proficiency in using customer relationship management (CRM) software.
- High school diploma or equivalent required; degree in a related field preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
