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Deputy Director of Operations Lead

1 month ago


London, Greater London, United Kingdom NHS Full time
Main Responsibilities

The Deputy Director of Operations Lead will provide senior leadership to the implementation of service delivery and development plans across the division. This includes providing leadership to a number of key areas within the division to support workforce planning, in conjunction with the HR Business Partner.

The role will also involve providing support to other Heads of Service/General Managers within the Division, line managing, coaching, and developing leaders within the Division and other senior staff, and conducting their annual performance appraisal in conjunction with the Clinical Director(s)/Divisional Medical Director.

The Deputy Director of Operations Lead will also be responsible for supporting the Division in taking a proactive approach towards tackling HR issues, including recruitment and retention, management of sickness absence, skill mix reviews, and staff wellbeing initiatives.

About Us

Our people are our greatest asset. Engaged employees perform at their best, and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivating a culture of engagement. We have four staff networks, a corporate EDI Team, and a suite of programmes and events that aim to insert the 5 aspirations:

  • Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  • Widening access (anchor institution) and employability
  • Improving the experience of staff with disability
  • Improving the EDI literacy and confidence of trust staff through training and development
  • Making equalities mainstream

Key Skills and Qualifications

The ideal candidate will have a relevant Masters/MBA qualification or equivalent professional experience. They will also have formal education to first degree level or equivalent ability, supplemented by highly specialised knowledge of service improvement tools and techniques.

The candidate will have a successful track record of delivering effective healthcare services as a General Manager or Senior Manager in a large, multifaceted healthcare environment, including staff, financial, and change management.

They will also have experience of managing multiple budgets identified by the DDO within the Division, including specific responsibility for cancer, oncology, and haematology, clinical pathology, mortuary, and business support functions.

Personal Qualities

The successful candidate will have a strong sense of commitment to openness, honesty, and integrity in undertaking the role. They will also have a high level of work organisation, self-motivation, drive for performance, and improvement, and flexibility in approach and attitude.