Critical Call Handler
5 days ago
About the Role
Blue Arrow is seeking a skilled Emergency Response Specialist to join our team. As an Emergency Response Specialist, you will be the first point of contact for individuals in their most critical time of need. You will receive calls from people in extraordinary circumstances and provide a reliable service in high-pressure situations.
The ideal candidate will have excellent communication and active listening skills, critical thinking, and emotional intelligence. They will be able to work well under pressure and make sound decisions quickly.
We offer a comprehensive training program that will equip you with the necessary skills and knowledge to excel in this role. As part of our team, you will have access to ongoing support from trainers, team leaders, and colleagues.
Key Requirements
- Excellent communication and active listening skills
- Critical thinking and problem-solving abilities
- Emotional intelligence and ability to work well under pressure
What We Offer
- A competitive salary of £14.32-£28.17 per hour, depending on experience and performance
- Overtime opportunities
- Career progression opportunities
- Full paid training and development
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