Telecoms Call Handler

3 weeks ago


Belfast, United Kingdom Blue Arrow Full time

We're looking for a skilled and compassionate individual to join our team as an Emergency Response Specialist. In this role, you'll work in a fast-paced environment, handling emergency calls for the Police, Ambulance, Fire Rescue, Coast Guard, and Mountain Rescue services.

You'll possess excellent communication and active listening skills, critical thinking abilities, and emotional intelligence. You'll work effectively under pressure, supporting individuals in their most critical moments of need, and leverage BT's trusted technology and industry expertise to deliver a reliable service.

We offer a competitive salary range of £12.58-£28.17 per hour, depending on working hours, as well as overtime opportunities, career progression, full paid training, instant access to our training portal, auto-enrolment in our pension scheme, and 28 days' paid holiday. Apply today and become part of our dedicated team


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