Payment Collection Call Handler

7 months ago


Belfast, United Kingdom VANRATH Full time

VANRATH are delighted to be assisting a leading Tech focused - Fantastic Company - with a **Payment Collection Call Handler** individual to work within the Collections team in the company. **It is essential to have payment collections experience to be considered for this role.**

The role is based in the company's amazing **Belfast City Centre **office - Monday - Friday (Permanent) - After probation period / training period is completed - then **Hybrid** working is offered (Usually 2 days at home).

This company has an amazing reputation, and is a fantastic place for an individual with relevant experience

**Salary**

£24,000 - £25,000 + £2,500 share options + other Additional Benefits (Top Company). Some of the best benefits on the market (full benefits package available upon request)

**Responsibilities**

You’ll work alongside other passionate and motivated team members who are either experienced customer advocates or credit controllers with a proactive mindset.

You'll own workflows to speak with customers and hone your skills to build and negotiate positive outcomes. Once established, you’ll develop yourself and team by being curious and discovering new improved ways of working.
- Full Job spec available upon request

**The Ideal Person**
- Customer Support and/or Collections experience is essential
- Compassionate individual as you will try and help find solutions for customers in this role
- Great relationship builder
- Strong People skills
- Strong negotiation skills to support with the reduction of outstanding payments
- ‘’Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.’’_
- ‘’I have nothing but praise for VANRATH who have helped me find my dream job. VANRATH sent across a number of positions that would have all been a good fit for me but once I had decided on a specific company they were on hand to facilitate everything that I needed throughout the entire interview and negotiation process.’’_

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£27,500.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Health & wellbeing programme
- Life insurance

Supplemental pay types:

- Loyalty bonus

Work Location: Hybrid remote in Belfast

Reference ID: CSC2-VRATH


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