Credit Risk Manager

2 weeks ago


Belfast, United Kingdom Radius Payment Solutions Limited Full time
About Us

We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation, or socioeconomic background.

Role Overview:

This role involves managing a portfolio of accounts receivable, including cash collection, ledger management, and adherence to credit policy.

Responsibilities:
  • Workload planning and prioritisation.
  • Achieve agreed cash collection rates and overdue KPIs.
  • Management of sales ledger.
  • Daily contact via Telephone, SMS, E-mail, Payment links, Letter.
  • Achieve call and abandonment targets.
Performance Management:
  • Manage individual performance to achieve cash collection and call targets.
  • Manage contact to your portfolio throughout the collection cycle in line with credit policy.
  • Keep accurate and complete records of all customer contact within systems.
  • Escalation of accounts and issues as required.
  • Manage customers' expectations to minimise escalated calls.
  • Timely query resolution, working with colleagues in Fin Ops, customer services, and account management teams to resolve issues.
What We Offer:
  • A friendly culture that mirrors our proposition to our customers.
  • A competitive salary of £35,000 - £45,000 per annum, depending on experience.
  • A good range of core benefits and bonus potential.
  • An opportunity to work in a fast-growing organisation that defines itself as being agile and innovative.


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