Bank Administrator Role Overview

4 days ago


Brentwood, Essex, United Kingdom Spire Healthcare Full time

Bank Administrator Key Responsibilities:

As a Bank Administrator, you will process and deliver the administration of all stages of the booking process, including admissions and pre-op assessments across all payors for the entire East London & Essex Hub.

Customer Service and Communication:

  • You will provide a high standard of customer service to all patients, consultants, NHS partners, staff, and visitors and key Hub stakeholders.
  • Effective communication and problem-solving skills are essential for this role.

Working Hours and Flexibility:

Shift hours range between 8-4, 9-5, 10-6, 11-7, with the possibility of 12-8 in the future.

Requirements and Qualifications:

  • Proven experience within an administrative and/or customer service environment.
  • An accurate approach when working to strict deadlines and confidence when delivering information to key personnel.
  • Excellent communication skills, both written and verbal.
  • Ability to build relationships with colleagues, consultants, patients, secretaries, and ICBs.
  • Proficiency in Microsoft Office, particularly Word, Outlook, and Excel.
  • Enthusiastic, self-motivated, able to prioritise and work accurately under pressure with sound numerical and analytical ability and attention to detail.
  • Ability to work independently and as part of a team.
  • Good organisational skills and time management.

Benefits:

  • Bank colleagues are paid weekly.
  • Competitive rates for flexible working.
  • Access to Spire Healthcare pension.
  • Free DBS.
  • Full induction and mandatory training updates.
  • Opportunities for further training and progression into permanent posts.
  • Knowledge, support, and guidance through the recruitment journey.

About Spire Healthcare:

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue.

We are committed to our employees' well-being through work-life balance, ongoing development, support, and reward.



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