Leadership Position
1 week ago
Shawbrook Bank is a financial institution that provides a wide range of products and services to customers. Our business model combines deep human expertise with advanced digital capabilities, allowing us to deliver a premium experience to our customers.
Job DescriptionWe are seeking an experienced professional to lead the delivery of effective Complaint and Dispute handling for Shawbrook Bank. This involves liaising with the Financial Services Ombudsman (FoS) and leading a team to ensure good quality and fair outcomes for customers. The role requires ensuring effective case resolution for both core complaints and remediation activities, managing relationships with third-party partners, and benchmarking industry standards to meet regulatory requirements.
The successful candidate will have experience in managing complaints in a financial services organization, understanding of Consumer Duty Principles, and numerate skills to analyze and present data. They will also have a good understanding of the Shawbrook business and service delivery, as well as 1st line risk management in a bank-wide policy.
Required Skills and Qualifications- Experience in managing complaints in a financial services organization
- Understanding of Consumer Duty Principles
- Numerate skills to analyze and present data
- Good understanding of the Shawbrook business and service delivery
- Good understanding of 1st line risk management in a bank-wide policy
- Market-leading family-friendly policies, including access to maternity, adoption, and paternity policies from Day 1
- Free access to Headspace and Peppy digital health apps
- EAP (Employee Assistance Programme) offering support on various subjects
- Cycle to work scheme and discounts on gym membership
- Minimum of 27 days holiday per year, option to buy or sell holiday days through our flexi-holiday scheme, and access to discounts on high street and online brands
- Community support and charitable giving
The estimated salary for this position is £65,000-£80,000 per annum, depending on location and experience.
-
School Strategic Leadership Position
3 weeks ago
Brentwood, Essex, United Kingdom Essex Local Nature Partnership Full timeStrategic Leadership OpportunityWe are seeking a dedicated individual to oversee the strategic direction and overall performance of our school.This is a voluntary position involving half-termly meetings.Key Qualities Required:Child-Centric Commitment: A genuine dedication to the welfare and academic achievement of the children.We are particularly interested...
-
Financial Leadership Position
4 weeks ago
Brentwood, Essex, United Kingdom beBee Professionals Full time £45,000 - £65,000We are seeking a seasoned Financial Manager to lead our finance team in Brentwood, UK. As a key member of our team, you will oversee financial planning, reporting, and analysis, ensuring the company's financial health and compliance with regulations.Key Responsibilities:Develop and implement financial plans, forecasts, and budgets for management...
-
Leadership Position: Room Leader
3 weeks ago
Brentwood, Essex, United Kingdom Bright Horizons Full timeLeadership Role: Room LeaderWe are seeking an experienced Room Leader to join our team at Bright Horizons Poppett's Day Nursery and Preschool. As a Room Leader, you will be responsible for leading and inspiring a team to deliver exceptional care and education to our children.Key Responsibilities:Lead, mentor and inspire a team to deliver exceptional care and...
-
Leadership Development Coordinator
1 month ago
Brentwood, Essex, United Kingdom beBee Professionals Full time £45,000 - £60,000We are seeking a Leadership Development Coordinator to manage and inspire our dynamic team in Brentwood, United Kingdom.Key Responsibilities:Develop and implement strategies to drive team performance and meet targets.Monitor and report on team performance, ensuring KPIs are met.Conduct regular team meetings to provide feedback and address issues.Delegate...
-
Nurse Leadership Opportunity in Healthcare
4 days ago
Brentwood, Essex, United Kingdom NHS Full timeWe are seeking an experienced Nurse to join our team as a Sister/Charge Nurse at Brentwood Hospital. This is a permanent, full-time position with a competitive salary and benefits package.Job OverviewBrentwood Hospital is a modern, well-equipped hospital providing a range of services and treatments. Our hospital facilities include 42 beds, 4 Theatres, an...
-
Electrical Engineering Leadership Position
4 weeks ago
Brentwood, Essex, United Kingdom Ashbys Consulting Full timeAshbys Consulting is seeking a highly skilled Senior Electrical Engineer to lead our electrical engineering projects from conception to completion.Key Responsibilities:Manage teams of junior engineers and technicians in the execution of electrical engineering projects.Provide technical expertise and guidance on electrical design, installation, and testing...
-
Academic Leadership Specialist
1 day ago
Brentwood, Essex, United Kingdom Shorefields Full timeJob DescriptionWe are seeking a dedicated Education Support Professional to join our team at Shorefields. As an Academic Cover Manager, you will play a crucial role in supporting the learning environment and ensuring the smooth operation of our educational programs.The ideal candidate will have experience in managing behaviour and providing academic support...
-
Drylining Project Estimator Position
3 days ago
Brentwood, Essex, United Kingdom Premises Recruitment Ltd Full timeSenior Estimator Vacancy in EssexThis prestigious drylining contractor based in Brentwood, Essex, is seeking an experienced Senior Estimator to join their highly professional team.About the CompanyWith a £30m turnover, this specialist sub-contractor has established itself as a reliable partner for various projects across commercial, residential, healthcare,...
-
Nursery Manager Position
4 weeks ago
Brentwood, Essex, United Kingdom Bright Horizons Full timeAbout the RoleWe are seeking a highly skilled and experienced Nursery Manager to lead our team at Bright Horizons Poppetts Day Nursery and Preschool. As a key member of our leadership team, you will be responsible for delivering outstanding care to all children in your setting.Key ResponsibilitiesLead our nursery teams to deliver high-quality care and...
-
Nursery Manager Position
3 days ago
Brentwood, Essex, United Kingdom Bright Horizons Full timeLead Our Nursery Team to ExcellenceAt Bright Horizons, we are seeking a dedicated and experienced Nursery Manager to lead our Bright Horizons Poppetts Day Nursery and Preschool team in Shenfield, Essex. As a key member of our team, you will be responsible for delivering exceptional care to our children and driving employee engagement, retention, and...
-
KS1 Teacher and Science Lead Position
4 weeks ago
Brentwood, Essex, United Kingdom Academics Ltd Full timeScience Lead Opportunity for Ambitious KS1 TeacherAcademics Ltd is working with an 'Outstanding' graded primary school in Thurrock who are seeking a passionate and driven KS1 Teacher to take on the role of Science Lead. This is a permanent position due to begin in January 2025.The successful candidate will be responsible for leading the school to raise...
-
Restaurant Manager Position
2 weeks ago
Brentwood, Essex, United Kingdom Giggling Squid Full timeJoin Our Restaurant TeamGiggling Squid is the largest Thai restaurant group in the UK, and we’re seeking talented Restaurant Assistant Managers to help drive our continued success. As a key member of our team, you’ll have the opportunity to develop your leadership skills, work with a passionate team, and enjoy the rewards of a fast-growing business.Key...
-
Clinical Lead Position
4 weeks ago
Brentwood, Essex, United Kingdom NELFT NHS Foundation Trust Full timeWe are seeking a highly skilled and experienced Clinical Nurse Lead to join our Brentwood and Billericay Community Health Team.About the Role:The successful candidate will have a strong background in clinical nursing and experience in leading teams in a community health setting. They will be responsible for reviewing and implementing care plans for complex...
-
Bank Nurse Position
4 weeks ago
Brentwood, Essex, United Kingdom Spire Healthcare Ltd Full timeJob Summary:We are seeking a skilled Registered Nurse to join our Bank team at Spire Hartswood Hospital. As a Registered Nurse, you will be responsible for providing high-quality patient care and contributing to a clean and safe environment.About the Role:Ensure that standards of patient care are consistently maintained at all times in accordance with agreed...
-
Contract Support Officer
3 days ago
Brentwood, Essex, United Kingdom Hilton Community Services Ltd Full timeAbout the RoleThis leadership position plays a vital role in championing customer service standards, ensuring all tenants receive individualized support.
-
Senior Supervisor
2 months ago
Brentwood, Essex, United Kingdom beBee Professionals Full time £45,000 - £60,000Team Leader Opportunity at beBee ProfessionalsWe are seeking an experienced and motivated Team Leader to join our dynamic team in Brentwood, United Kingdom. As a key member of our organization, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work...
-
Team Manager
2 months ago
Brentwood, Essex, United Kingdom beBee Professionals Full time £45,000 - £60,000Job Title: Team LeaderJob Summary:We are seeking an experienced and motivated Team Leader to manage and inspire our dynamic team in Brentwood, United Kingdom. The successful candidate will oversee daily operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment.Key Responsibilities:Leadership...
-
Operations Director
2 months ago
Brentwood, Essex, United Kingdom beBee Professionals Full time £45,000 - £60,000Job Title: Team LeaderJob Summary:We are seeking an experienced Team Leader to join our dynamic team at beBee Professionals in Brentwood, United Kingdom. As a Team Leader, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work environment.Key...
-
Senior Supervisor
2 months ago
Brentwood, Essex, United Kingdom beBee Professionals Full time £45,000 - £60,000Job Title: Team LeaderJob Summary:We are seeking an experienced and motivated Team Leader to manage and inspire our dynamic team in Brentwood, United Kingdom. The successful candidate will oversee daily operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment.Key Responsibilities:Leadership...
-
Site Operations Director
3 days ago
Brentwood, Essex, United Kingdom Lancashire Constabulary Full timeSeeking a highly skilled and experienced professional to lead the Estates function within Lancashire Constabulary.The successful candidate will be responsible for providing strategic leadership, direction, and development for the Estates team, ensuring service delivery is aligned to customer needs, cost-effective, and efficient.A key aspect of this role is...