Bank Administrator | Brentwood | Part-time | Competitive Hourly Rate

2 weeks ago


Brentwood, Essex, United Kingdom Spire Healthcare Full time

Job Summary

Spire Hartswood Hospital is seeking an experienced Bank Administrator to join our team. The successful candidate will be responsible for processing and delivering the administration of all stages of the booking process, including admissions and pre-op assessments.

Key Responsibilities

  • Process and deliver administration of all stages of the booking process, including admissions and pre-op assessments.
  • Provide high standards of customer service to patients, consultants, NHS partners, staff, and visitors.
  • Work effectively and efficiently in line with business demands, adhering to relevant KPIs.
  • Advocate excellent customer care while working as a team.
  • Make a positive difference to patients' lives through outstanding personalised care.
  • Work varied shifts, including 8-4, 9-5, 10-6, 11-7, with the possibility of 12-8 in the future.

Requirements

  • Proven experience in an administrative and/or customer service environment.
  • Accurate approach when working to strict deadlines and confidence when delivering information to key personnel.
  • Excellent communication skills, both written and verbal.
  • Ability to build relationships with colleagues, consultants, patients, secretaries, and ICBs.
  • Proficiency in Microsoft Office, particularly Word, Outlook, and Excel.
  • Enthusiastic, self-motivated, able to prioritise and work accurately under pressure, with sound numerical and analytical ability and attention to detail.
  • Ability to work independently and as part of a team.
  • Good organisational skills and time management.

Benefits

  • Competitive hourly rate.
  • Flexible working hours.
  • Opportunity to work in a leading independent hospital group.
  • Access to Spire Healthcare pension.
  • Free DBS.
  • Full induction, including mandatory training updates.
  • Opportunities for further training and progression into permanent posts.

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