Administrative Assistant

5 days ago


York, York City, United Kingdom Tersus Consultancy Full time

**Job Summary:** We are seeking a highly organized and detail-focused Administrative Assistant to support our operational team in delivering exceptional services.

**Key Responsibilities:

  • Assist with the day-to-day duties of Administration and Operations
  • Schedule and book work with clients, ensuring efficient field staff diaries
  • Deal with clients over the phone and via email
  • Produce and check reports
  • Issue reports and certificates to clients to ensure deadlines are met
  • Update internal and client databases
  • Understand planning KPIs

**Requirements:

  • Previous experience in a similar position would be beneficial
  • Confident to pick up the phone
  • Excellent written and verbal communication skills
  • IT literate with experience using Microsoft Windows, Word, and Excel
  • Keen, motivated, and reliable
  • Professional phone manner, friendly, and approachable personality
  • High attention to detail and accuracy

**Benefits:

  • 23 days of annual leave plus bank holidays – increasing to 25 with length of service
  • 10 extra paid days leave for Reservists and Cadet Force Adult Volunteers
  • Life Insurance offered after 6-month service
  • Enhanced Sickness, Bereavement, Maternity, and Paternity pay
  • Employee Assistance Programme for all personal concerns, finance, home, etc
  • Up to 5 paid counselling sessions
  • Pension salary sacrifice scheme resulting in National Insurance savings
  • Annual pay reviews
  • Accredited mental health first aiders available for confidential help and support
  • Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work, and many more
  • Free Mortgage Advice
  • Referral bonus payments of £2000 for every successful asbestos surveyor
  • Length of Service awards at key milestones starting at 5 years
  • Lots of progression and development opportunities


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