Customer Success Partner

2 days ago


London, Greater London, United Kingdom SAP SE Full time
Overview

SAP is a global leader in enterprise software solutions, and we are seeking an experienced Customer Success Partner to join our team. This role will focus on maximizing the value of SAP cloud products for customers, promoting revenue growth, and protecting existing revenue.

The ideal candidate will have 5+ years of experience managing complex customer engagements and a proven track record of developing account management plans and negotiating contracts.

Responsibilities
  • Complete Relationship Assessments and develop engagement plans for assigned customer accounts.
  • Provide leading practice advice and guidance to customers on operating their SAP SPM cloud solutions.
  • Identify potential operational and commercial risks, retain current revenue footprint, and look for expansion opportunities.
  • Develop and execute proactive renewal and expansion plans in conjunction with internal SAP account team members.

This is a full-time position based in [location], with estimated salary $115,000 - $140,000 per year.



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