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Front of House Ambassador
2 months ago
- Support our residents in their day-to-day activities, ensuring their needs are met and their lives are enriched.
- Assist with activities and events, fostering a sense of community and social connection among residents.
- Provide exceptional customer service, responding to internal and external inquiries in a professional and efficient manner.
- Collaborate effectively with residents, their families, and other staff members to deliver the highest level of service and support.
- Deliver a food and beverage service at a high standard in the restaurant, catering to residents' dietary needs and preferences.
- Hot drinks and bar drinks served as required throughout the day, ensuring residents feel welcome and cared for.
- Cleaning of communal areas, maintaining a clean and safe environment for residents and staff.
- Greeting visitors at reception, providing a warm and welcoming first impression.
- Provide outstanding customer service to residents, exceeding their expectations and building trust and loyalty.
- Undertake any activities that fall under the Health & Safety policies and procedures, ensuring the well-being of residents and staff.
- Opportunity for growth: We invest in our employees' career progression, providing opportunities for professional development and advancement.
- Birchgrove is dedicated to making a positive impact on our residents and the community, working on projects that have a real and meaningful impact.
- Competitive compensation and benefits, including a Health Care Cash Back scheme and Electric Car Scheme.
- Complimentary lunch cooked by our professional Chefs, showcasing our commitment to quality and excellence.
- We believe in the power of diversity and inclusion, creating an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued.
- Birchgrove is known as the leading company in its field within the UK, offering a reputation and respect that is unmatched.
Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference.
The RoleWe are seeking a Front of House professional to join our friendly team, providing friendly and compassionate support to older adults enabling them to live a fulfilling and independent life. This exceptional opportunity offers experience across various operational areas, ensuring a warm and welcoming environment for our residents and visitors.
The Person- Warm and Friendly
- Passionate about enhancing the lives of our residents
- Innovative and creative
- Self-motivated and enthusiastic committed to providing an excellent customer service
- Great communication skills
- Excellent team player
- Committed to enhancing residents' well-being and fostering a sense of community.
We offer a competitive compensation package, including a Health Care Cash Back scheme and Electric Car Scheme. Our employees enjoy a range of benefits, including complimentary lunch cooked by our professional Chefs and a supportive work environment that values diversity and inclusion.
How to ApplyIf you are passionate about delivering outstanding service, thrive in a dynamic work environment, and seek to enhance your career in a supportive and professional environment, we encourage you to apply and become a part of our dynamic team.
Contact UsPlease submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you.
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