Head of Customer Experience Manager
23 hours ago
We are seeking a highly motivated and experienced Head of Customer Experience Manager to join our team at Bristol Industrial.
Estimated Salary: £50,000 - £65,000 per annum based on 33 days annual leave and working 5 hours a week from Monday to Friday 08:30 – 17:00.
Job Description:Bristol Industrial is committed to delivering exceptional customer experiences across all branches. As a Head of Customer Experience Manager, you will play a key role in shaping our customer experience strategy, ensuring seamless interactions between online and offline touchpoints.
- Design and implement customer experience initiatives to drive business growth.
- Develop and maintain relationships with key stakeholders, including suppliers and partners.
- Analyse customer feedback and insights to inform business decisions.
- Collaborate with cross-functional teams to deliver customer-centric solutions.
You will have the opportunity to work closely with a talented team of professionals, including a Branch Merchandising Manager, Branch Planning Lead, Local Marketing Lead, and an Apprentice.
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