Customer Experience Manager
2 days ago
We are looking for a Customer Experience Manager to join our team in West Midlands. The ideal candidate will have experience driving customer success of digital products in a hospitality or retail business.
Key responsibilities will include managing relationships at a senior level with stakeholders and customers, as well as working across multiple business areas to deliver exceptional customer satisfaction.
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Customer Experience Manager
18 hours ago
West Midlands Combined Authority, United Kingdom Ambis Full timeAmbis is a leading provider of ERP software solutions. We are seeking an experienced Customer Experience Manager to join our team.The estimated salary for this role is £50,000 - £70,000 per annum, depending on experience and qualifications.Job Description:Work with Account Managers to identify customer needs and develop strategies to meet them.Collaborate...
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Senior Customer Experience Manager
6 days ago
West Midlands Combined Authority, United Kingdom Wolverhampton BID Company Full timeAs a key member of the Wolverhampton BID Company team, you will play a vital role in ensuring our customers have a memorable experience every time they travel with us.Our ideal candidate will be flexible and able to work a variety of shift patterns, including days, nights, and weekends. You will need to maintain excellent customer service at all times and...
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Head of Customer Experience
1 month ago
West Midlands Combined Authority, United Kingdom Workingmums Full timeWorkingmums is seeking an experienced Private Client Solicitor to lead our Wills and Trusts team. As Head of Customer Care, you will be responsible for managing a team of solicitors, overseeing client service, business development, and ensuring compliance with regulations. Key responsibilities include leading and expanding the team, focusing on Wills,...
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Customer Experience Specialist
1 day ago
West Midlands Combined Authority, United Kingdom Jonathan Lee Recruitment Ltd Full timeUnlock Your Potential with a Leading Automotive PowerhouseThe Supply Chain Customer Service Lead role offers an exciting opportunity to join a prestigious company at the forefront of innovation and excellence in the automotive industry.This challenging and rewarding position is instrumental in shaping the future of the company's Global Aftermarket Supply...
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Disability Manager
1 month ago
West Midlands Combined Authority, United Kingdom Halfords Group PLC Full timeAbout UsAt Halfords Group PLC, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle...
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Store Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom ROC Recruitment Full timeStore Manager - Boutique ExperienceROC Recruitment is seeking a highly motivated Store Manager to join our team at a fabulous Footwear retailer. As a Store Manager, you will be responsible for exceeding store targets and delivering KPIs in a customer-focused sales environment. You will lead your team in delivering a great experience for all customers,...
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Customer and Trading Manager
4 weeks ago
West Midlands Combined Authority, United Kingdom Sainsbury's Full timeDevelop a rewarding retail management career with Sainsbury's, where our convenience stores provide the perfect environment to hone your skills and more.Key ResponsibilitiesAs a Customer and Trading Manager, you will be responsible for the smooth operation of your store during your shift. You will lead your team, plan resources effectively, and ensure...
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Customer Service Manager for Arts Events
5 days ago
West Midlands Combined Authority, United Kingdom Arts Council Full timeWe are seeking a Customer Service Manager to provide flexible support and cover for our Front of House team, delivering exceptional customer care to visitors.About the RolePermanent, part-time: 20 hours per weekSalary: £24,744 per annum (pro rata: £12,372 for 20 hours part time)This is an exciting opportunity to use your existing skills and develop them...
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Marketing Automation Manager
2 weeks ago
West Midlands, United Kingdom GES - Global Experience Specialists Full timeMarketing Automation Specialist – Drive Growth with GES EMEA!About the Role:Are you a marketing dynamo with a passion for innovation and data-driven results? Step into the spotlight with GES EMEA as our Marketing Automation Specialist! We’re on the hunt for a creative and analytical superstar to own our full customer lifecycle program and turbocharge our...
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Marketing Automation Manager
2 weeks ago
West Midlands, United Kingdom GES - Global Experience Specialists Full timeMarketing Automation Specialist – Drive Growth with GES EMEA!About the Role:Are you a marketing dynamo with a passion for innovation and data-driven results? Step into the spotlight with GES EMEA as our Marketing Automation Specialist! We’re on the hunt for a creative and analytical superstar to own our full customer lifecycle program and turbocharge our...
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Marketing Automation Manager
1 week ago
West Midlands, United Kingdom GES - Global Experience Specialists Full timeJob Description Marketing Automation Specialist – Drive Growth with GES EMEA! About the Role: Are you a marketing dynamo with a passion for innovation and data-driven results? Step into the spotlight with GES EMEA as our Marketing Automation Specialist! We’re on the hunt for a creative and analytical superstar to own our full customer lifecycle...
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Automotive Industry Customer Service Process Manager
14 hours ago
West Midlands Combined Authority, United Kingdom Caresoft Global Ltd Full timeJob Title: Automotive Industry Customer Service Process ManagerJob Description:Caresoft Global Limited is seeking an experienced Customer Service Process Manager to join our team in Whitley, Coventry. As a key member of our Global Parts Supply Chain, you will be responsible for implementing and deploying new customer services processes that support and...
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Customer Care Coordinator
2 weeks ago
West Midlands Combined Authority, United Kingdom Barratt Developments plc Full timeAbout the Role:We are seeking a highly skilled Customer Care Coordinator to join our team at Barratt Developments plc.As a key member of our Customer Care team, you will be responsible for ensuring that our customers receive the highest level of care and support.Key Responsibilities:Manage customer complaints and issues in a professional and timely...
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Customer Success Advocate
1 month ago
West Midlands Combined Authority, United Kingdom Ambis Full timeUnlock Customer PotentialAre you ready to take your customer support skills to the next level? As a Customer Success Advocate at Ambis, you'll work closely with our ERP software clients to ensure they're getting the most out of our solutions.Key Responsibilities:Collaborate with Account Managers to identify customer needs and develop tailored support...
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Customer Service Coordinator
1 month ago
West Midlands Combined Authority, United Kingdom Marks & Spencer Plc Full timeJob DescriptionWe are seeking a highly skilled and motivated Customer Service Coordinator to join our team at Marks & Spencer Plc.Key Responsibilities:Deliver Excellent Customer Service: Provide exceptional customer service and ensure that all customers receive a positive experience.Support Store Operations: Assist with the day-to-day operations of the...
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Customer Experience Manager
3 weeks ago
South West, United Kingdom Rendall and Rittner Full timeExciting Opportunity Alert! Join Rendall & Rittner as a Customer Experience Manager to train, mentor and manage a new team!Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold...
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Bilingual Customer Success Professional
1 month ago
West Midlands Combined Authority, United Kingdom BMS Engineering Recruitment Full timeCustomer Success Manager – WorcesterThe Company: A leading software provider to the insurance industry, known for its positive and inclusive culture.Key Responsibilities:Work closely with Account Managers to ensure clients use software efficiently.Strengthen client relationships through excellent customer service.Requirements:3+ years of experience in...
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Marketing and Customer Engagement Specialist
4 weeks ago
West Midlands Combined Authority, United Kingdom TEAM Full timeWe are seeking a highly skilled Retention Marketing Manager to join our team at a large exhibition centre in Birmingham. As a key member of our marketing team, you will be responsible for delivering customer engagement campaigns that drive strong awareness and positioning as market leaders.This role offers a great pension, hybrid working, free parking, and...
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Customer Service Liaison
4 weeks ago
West Midlands Combined Authority, United Kingdom Black Country Housing Group Full timeJob Summary:We are seeking a dedicated Customer Relations Officer to provide exceptional customer service during a 9-month maternity cover. As a values-driven individual, you will be committed to delivering excellent service and supporting colleagues and customers in a dynamic and collaborative environment.Key Responsibilities:Manage customer profiles,...
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Customer Support Specialist
2 weeks ago
West Midlands Combined Authority, United Kingdom Jewson Partnership Solutions Full timeAbout the Role:At Jewson Partnership Solutions, we're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our operations team, you'll be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Utilizing Excel to generate and run reports to analyze customer data and provide...