Customer Experience Manager
1 month ago
We are looking for a Customer Experience Manager to join our team in West Midlands. The ideal candidate will have experience driving customer success of digital products in a hospitality or retail business.
Key responsibilities will include managing relationships at a senior level with stakeholders and customers, as well as working across multiple business areas to deliver exceptional customer satisfaction.
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Customer Experience Manager
3 days ago
West Midlands Combined Authority, United Kingdom GES - Global Experience Specialists Full timeCustomer Experience Manager Job OpportunityWe are looking for a skilled Customer Experience Manager to join our team at GES EMEA. As a key member of our marketing team, you will be responsible for developing and implementing strategies that drive customer engagement and loyalty.Your primary responsibilities will include:Designing and executing targeted email...
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Customer Experience Manager
1 month ago
West Midlands Combined Authority, United Kingdom Ambis Full timeAmbis is a leading provider of ERP software solutions. We are seeking an experienced Customer Experience Manager to join our team.The estimated salary for this role is £50,000 - £70,000 per annum, depending on experience and qualifications.Job Description:Work with Account Managers to identify customer needs and develop strategies to meet them.Collaborate...
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Head of Customer Experience Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom Bristol Industrial Full timeJob Title: Head of Customer Experience ManagerWe are seeking a highly motivated and experienced Head of Customer Experience Manager to join our team at Bristol Industrial.Estimated Salary: £50,000 - £65,000 per annum based on 33 days annual leave and working 5 hours a week from Monday to Friday 08:30 – 17:00.Job Description:Bristol Industrial is...
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Customer Experience Advocate
4 weeks ago
West Midlands Combined Authority, United Kingdom Morson Talent Full timeWe are seeking a highly skilled Customer Experience Advocate to join our team at Morson Talent. This role involves delivering exceptional customer experiences across various channels, including calls, email, web chat, and others.Sales-Driven OpportunityThis is a great opportunity for someone who thrives in a sales-driven environment and is passionate about...
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Senior Customer Experience Manager
1 month ago
West Midlands Combined Authority, United Kingdom Wolverhampton BID Company Full timeAs a key member of the Wolverhampton BID Company team, you will play a vital role in ensuring our customers have a memorable experience every time they travel with us.Our ideal candidate will be flexible and able to work a variety of shift patterns, including days, nights, and weekends. You will need to maintain excellent customer service at all times and...
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Customer Experience Analyst
2 weeks ago
West Midlands Combined Authority, United Kingdom Hays Technology Full timeAbout the TeamWe are a collaborative and dynamic team of professionals who are passionate about delivering exceptional customer experiences. Our team is responsible for developing and implementing strategies to improve customer satisfaction, retention, and loyalty. We work closely with cross-functional teams to ensure that user needs are integrated into...
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Apprentice Customer Experience Specialist
3 weeks ago
West Midlands Combined Authority, United Kingdom Inspiremyfuture Full timeInspiremyfuture is committed to delivering exceptional customer experiences, and as an Apprentice Customer Experience Specialist, you will play a crucial role in achieving this goal. Your key responsibilities will include verifying customer account information over the phone, processing orders and cancellations, and collaborating with the customer service...
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Bilingual Customer Experience Director
1 week ago
West Midlands Combined Authority, United Kingdom The Fuel Store Ltd Full timeJoin our mission to transform the Fleet and Fuel industry at The Fuel Store Ltd, where we are proud to be one of the top resellers in the UK. As a Customer Success Manager, you will lead and inspire two teams in Customer Service and Account Management, playing a crucial role in customer success and profitability. You will develop and execute customer...
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Customer Experience Specialist
1 month ago
West Midlands Combined Authority, United Kingdom Jonathan Lee Recruitment Ltd Full timeUnlock Your Potential with a Leading Automotive PowerhouseThe Supply Chain Customer Service Lead role offers an exciting opportunity to join a prestigious company at the forefront of innovation and excellence in the automotive industry.This challenging and rewarding position is instrumental in shaping the future of the company's Global Aftermarket Supply...
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Customer Experience Support Officer
1 week ago
West Midlands Combined Authority, United Kingdom Inspiremyfuture Full timeCustomer Experience Support RoleAt Inspiremyfuture, we are searching for a detail-oriented Customer Experience Support Officer to join our Admin Team.This role presents an excellent chance for someone who enjoys working with people to gain valuable experience in customer service and administration.Your key tasks will include:Contacting customers by phone to...
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Customer Experience Lead
4 weeks ago
West Midlands Combined Authority, United Kingdom Hungry Horse Full timeAbout UsHungry Horse is a fast-paced and dynamic environment where no two days are ever the same. Our restaurants are bustling with activity, and our teams are passionate about delivering exceptional customer service. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we'd love to hear from you.
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Data-Driven Growth Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom GES - Global Experience Specialists Full timeAbout the RoleWe're on the hunt for a creative and analytical superstar to own our full customer lifecycle program and turbocharge our growth and retention strategies.In this role, you'll work closely with our marketing team and agency partners to optimize every touchpoint. You'll master cutting-edge technology to supercharge our inbound and outbound...
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Digital Growth Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom GES - Global Experience Specialists Full timeGrowth OpportunitiesGES - Global Experience Specialists is seeking a Digital Growth Manager to turbocharge our growth and retention strategies. As a key member of our marketing team, you will spearhead email marketing, lead generation, and analytics efforts.Our ideal candidate has 4+ years of experience in marketing automation, email campaigns, and lead...
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Coffee Experience Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeWe're excited to announce an opportunity for a talented Coffee Experience Manager to join our team at Costa Coffee. As a key member of our crew, you will be responsible for shaping the future of our global coffee brand and delivering exceptional customer experiences.About UsWe're a passionate team dedicated to crafting the perfect blend of great coffee,...
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Customer Success Manager Lead
2 weeks ago
West Midlands Combined Authority, United Kingdom The Fuel Store Ltd Full timeWe are seeking a skilled Customer Success Manager to lead and inspire two teams in Customer Service and Account Management at The Fuel Store Ltd, a family-run business with over 8 years of experience transforming the Fleet and Fuel industry. As a dynamic leader, you will play a crucial role in customer success and profitability, developing and executing...
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Experience Leader
1 month ago
West Midlands Combined Authority, United Kingdom Rank Group Full timeJob Description: As an Experience Leader, you will play a key role in shaping the customer experience across our venues. This is an exciting opportunity to join a dynamic team and contribute to the success of Rank Group.We are looking for a motivated individual with excellent communication skills and a passion for delivering exceptional customer experiences....
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Customer Success Manager
2 weeks ago
West Midlands Combined Authority, United Kingdom Hamilton Barnes Associates Limited Full timeLead Game-Changing OperationsThis is your chance to revolutionize customer service, streamline processes, and drive success.You'll optimize team schedules and workflows for seamless field operations, maintain flawless data integrity, and maximize revenue collection. As a key member of the Hamilton Barnes Associates Limited team, you'll also hire, lead, and...
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Learning Experience Leader
2 weeks ago
West Midlands Combined Authority, United Kingdom Pearson Full timeWe are seeking a highly motivated and results-driven Sales Lead to drive our vocational education initiatives in the UK – Midlands region. This role will focus on driving sales growth, building strategic partnerships, and enhancing our market presence in the vocational education sector.Key Responsibilities:Develop and implement effective sales strategies...
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Customer Service Manager for Arts Events
1 month ago
West Midlands Combined Authority, United Kingdom Arts Council Full timeWe are seeking a Customer Service Manager to provide flexible support and cover for our Front of House team, delivering exceptional customer care to visitors.About the RolePermanent, part-time: 20 hours per weekSalary: £24,744 per annum (pro rata: £12,372 for 20 hours part time)This is an exciting opportunity to use your existing skills and develop them...
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West Midlands Combined Authority, United Kingdom Caresoft Global Ltd Full timeJob Title: Automotive Industry Customer Service Process ManagerJob Description:Caresoft Global Limited is seeking an experienced Customer Service Process Manager to join our team in Whitley, Coventry. As a key member of our Global Parts Supply Chain, you will be responsible for implementing and deploying new customer services processes that support and...