Reception Services Specialist

1 day ago


London, Greater London, United Kingdom Brook Full time

About the Role

We are looking for a skilled and compassionate Reception Assistant to join our team at Brook.

The successful candidate will be responsible for providing high-quality reception services, including referrals and information provision, to clients in a flexible, respectful and non-judgemental manner.

This is an excellent opportunity to join a dynamic organisation and make a real difference in the lives of our service users.

Responsibilities and Requirements

  • Provide reception services to clients, including referrals and information provision
  • Work effectively as part of a team to deliver high-quality services
  • Develop and maintain effective relationships with clients and stakeholders
  • Experience working in a similar role, preferably in the health and/or young person's sector
  • Excellent communication and interpersonal skills
  • Able to work effectively as part of a team

What We Offer

  • Competitive salary: £23,400 per annum pro rata
  • Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
  • Sick pay (from 3 up to 12 weeks fully paid)
  • Flexible working
  • Gratitude scheme
  • Assisted purchase scheme
  • Cycle to Work up to £1k
  • Employee Assistance Programme (EAP)
  • Long service awards
  • Maternity and paternity pay
  • Pension scheme – with contributions matched up to a maximum of 4%
  • Training and development opportunities
  • Coaching


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