Patient Liaison Officer
3 weeks ago
Community Health and Eyecare (CHEC) is a leading provider of NHS services in the UK. Our vision is to provide accessible healthcare services across the country.
Our Team:
- Our team of experienced professionals is dedicated to delivering high-quality care to our patients
- We pride ourselves on our excellent communication skills and ability to work effectively as a team
Job Responsibilities:
- Meet and greet patients, providing a warm and welcoming environment
- Support patients and be the first point of contact
- Maintain high standards of patient care, responding sensitively to emotional and distressed patients
- Provide advice on services available and use communication skills to handle calls with empathy and tact
- Maintain data quality and patient confidentiality
Requirements:
- Natural ability to empathise with patients and demonstrate genuine care
- Good communication and interpersonal skills
- Excellent telephone manner
- Excellent organisational skills and attention to detail
- Highly proficient in Microsoft Office and other systems
Salary: £28,000 - £32,000 per annum
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