Patient Liaison Officer

3 weeks ago


Watford, Hertfordshire, United Kingdom NHS Full time
About Us

Community Health and Eyecare (CHEC) is a leading provider of NHS services in the UK. Our vision is to provide accessible healthcare services across the country.

Our Team:

  • Our team of experienced professionals is dedicated to delivering high-quality care to our patients
  • We pride ourselves on our excellent communication skills and ability to work effectively as a team

Job Responsibilities:

  • Meet and greet patients, providing a warm and welcoming environment
  • Support patients and be the first point of contact
  • Maintain high standards of patient care, responding sensitively to emotional and distressed patients
  • Provide advice on services available and use communication skills to handle calls with empathy and tact
  • Maintain data quality and patient confidentiality

Requirements:

  • Natural ability to empathise with patients and demonstrate genuine care
  • Good communication and interpersonal skills
  • Excellent telephone manner
  • Excellent organisational skills and attention to detail
  • Highly proficient in Microsoft Office and other systems

Salary: £28,000 - £32,000 per annum



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