Community Liaison Specialist
22 hours ago
This is an exciting opportunity for a skilled Resident Liaison Officer to join our team on a permanent basis. The successful candidate will be based in North West London/Hertfordshire, working on residential/social housing projects.
Key Responsibilities:
- Work closely with site managers to ensure excellent customer service and resolve any issues that may arise
- Support the implementation of quality control, environmental, and health and safety measures
- Produce and distribute relevant information to residents regarding project timelines and details
- Manage and resolve complaints in a timely and professional manner
Requirements:
- Minimum 1 year's experience in the Social Housing sector, with a focus on customer care
- Excellent communication and interpersonal skills
- Valid UK driving license and proficiency using office software
- Punctual and reliable, with ability to follow instructions and complete tasks efficiently
Estimated Salary: £20,000 - £25,000 per annum, dependent on experience and qualifications. Benefits package included.
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