Customer Service and Sales Liaison Specialist

4 days ago


Watford, Hertfordshire, United Kingdom SelectStaff Recruitment Full time
Company Overview

SelectStaff Recruitment is a leading specialist Insurance organization seeking an experienced Account Manager to join their well-established team.

About the Role

This is a Full Time office-based role, situated in Croxley Business Park, with the potential to move to hybrid working upon completion of the probationary period. Training will be provided to support development with a clear career path to progress within a sales-based role.

Key Responsibilities
  1. Administration and Sales Support: Manage inbound calls, triage to the Sales Team as required, contact intermediaries by phone for selected renewals, and support the Sales Team with recording and reporting of sales activity.
  2. Renewal Follow-up and Sales Projects: Support renewal follow-up activity, including outstanding decisions, and contribute to the continuous improvement of the sales process and function.
  3. Liaison and Communication: Liaise with other functions within the business to ensure effective communication, timely resolution, and best customer experience.
Required Skills and Qualifications
  • A minimum of administration experience in the private medical insurance market or financial services sector is preferred.
  • Sales or Account Management experience is also preferred.
  • A clear and professional telephone manner is essential.
Benefits
  • A Company pension scheme (auto-enrolled)
  • Voluntary dental cover after completion of the probationary period
  • Private Medical Insurance (PMI) after 6 months
  • A Performance-related bonus scheme (subject to bonus scheme rules)
  • 23 days holiday per year
  • 35 hours a week, Monday to Friday 9:00am - 5:00pm
Estimated Salary

The estimated salary for this role is around £40,000 - £55,000 per annum, depending on experience.



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