Customer Service and Sales Liaison Specialist
4 days ago
SelectStaff Recruitment is a leading specialist Insurance organization seeking an experienced Account Manager to join their well-established team.
About the RoleThis is a Full Time office-based role, situated in Croxley Business Park, with the potential to move to hybrid working upon completion of the probationary period. Training will be provided to support development with a clear career path to progress within a sales-based role.
Key Responsibilities- Administration and Sales Support: Manage inbound calls, triage to the Sales Team as required, contact intermediaries by phone for selected renewals, and support the Sales Team with recording and reporting of sales activity.
- Renewal Follow-up and Sales Projects: Support renewal follow-up activity, including outstanding decisions, and contribute to the continuous improvement of the sales process and function.
- Liaison and Communication: Liaise with other functions within the business to ensure effective communication, timely resolution, and best customer experience.
- A minimum of administration experience in the private medical insurance market or financial services sector is preferred.
- Sales or Account Management experience is also preferred.
- A clear and professional telephone manner is essential.
- A Company pension scheme (auto-enrolled)
- Voluntary dental cover after completion of the probationary period
- Private Medical Insurance (PMI) after 6 months
- A Performance-related bonus scheme (subject to bonus scheme rules)
- 23 days holiday per year
- 35 hours a week, Monday to Friday 9:00am - 5:00pm
The estimated salary for this role is around £40,000 - £55,000 per annum, depending on experience.
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