Social Housing Liaison Specialist

17 hours ago


Watford, Hertfordshire, United Kingdom Howells Solutions Limited Full time
About the Role: We are recruiting a Social Housing Liaison Specialist to join our team in the Buckinghamshire and North London areas. In this role, you will develop and maintain positive relationships with residents, ensuring they are informed and supported throughout the Planned Works process.

You will be responsible for collecting tenancy agreements, conducting pre-entry visits, and acting as the primary point of contact for residents. Your exceptional communication skills and ability to resolve complaints will be essential in delivering successful project outcomes.

The ideal candidate will have experience working in social housing, a full clean driving licence, and a strong understanding of the Decent Homes programme. A company van and fuel card are provided for this role.

Responsibilities:
Visit residents in their homes and provide information on upcoming works
Develop and maintain relationships with neighbourhood housing associations
Conduct pre-entry visits and collect tenancy agreements
Act as the primary point of contact for residents and resolve complaints
Attend and chair tenant forum meetings to advise on works being carried out
Work closely with residents, contractors, and other stakeholders to ensure successful project delivery

What We Offer:
A competitive salary of £30,000 + company van and fuel card, and the opportunity to work with a modern, forward-thinking business.

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